Ecommerce Specialist

NZXT is a founder-led, global organization that has not lost our entrepreneurial, scrappy roots. We're made up of gamers, builders and PC enthusiasts on a mission to create hardware, software, experiences, and services that surprise and delight gamers of all types. So what makes NZXT, NZXT ? Our employees come from a variety of backgrounds with unique experiences and interests that make us better. We invent, we play, and we have fun doing it because building is more than just assembling computer parts - building is an attitude and a state of mind. That attitude is shared by an ever-growing community of people who are all here to help each other reach the next great thing. This is an exciting time to join NZXT - let's get building.
Job Title: Ecommerce Specialist
Location: United States
Workplace Type: Remote
JOB SUMMARY
An exciting new role within the NZXT sales organization for someone to support the ongoing growth of strategic accounts in North America. We're looking for someone that is passionate about making a difference
RESPONSIBILITIES
We are seeking an experienced, resourceful Ecommerce Specialist, to take the lead with all sales tactics required to drive growth with our Amazon business (US/Canada/MX) and other accounts as may be assigned.

• Item setup and maintenance
• Optimize product listings (titles, bullets, images, variations, keyword research, bundles)
• A+ Premium content maintenance
• Amazon storefront maintenance
• AMS spend tracking
• MDF accrual tracking
• Sales and Category Ranking monitoring
• Chargeback and Penalty minimization - tracking and collaborating with NZXT Finance
• Order Entry and Management - tracking completions, backorders; identifying inventory shortfalls
• Promotional Billings - validating invoices and reported sell through quantities
• Coordination of order execution with our DC
• Assisting with forecasting exercises of the overall business and at the SKU level
• Special projects: eg., competitive analysis
• Present to Sales Team and other departments with status updates on key projects

QUALIFICATIONS

• 3+ years' experience supporting growth strategies for a reputable brand selling to Amazon
• Amazon Vendor/Seller Central experience desirable
• Understanding of customer logistical support that is both locally supplied and via direct import
• Understanding of content and paid search marketing
• Ability to take ownership of assigned tasks and work independently
• Excellent communication skills, teamwork attitude, ability to work flexible hours and meet deadlines
• Analytical: Margin analysis, sales forecasting, inventory planning (Excel)
• Presentation: Internal sales updates (PPT)
• Language proficiency: English (fluent)
• Experience with consumer electronics or PC components is ideal
• Be willing to work in a home office

CULTURE & VALUES
At NZXT, we believe in the importance of Design Thinking and the power of Serving Community, and our values spring from those two core ideas:
GIVE A SHIT - We're obsessed with doing right by our community internally and externally.

• We care a lot
• We speak up
• We do what we say

LEARN AND GROW - We see our challenges as opportunities. Progress over perfection.

• We are curious and aren't afraid to try
• We take accountability
• We apply what we learn

WIN TOGETHER - We elevate each other with unique perspectives and mutual respect.

• We are in this together-win or lose
• We lift each other up
• We value every voice

KEEP IT SIMPLE - We remove complications to focus on what's needed.

• We make it efficient
• We reduce friction
• We keep things user-friendly

We hope that every NZXT employee internalizes and practices these values to the point where they become second nature. We expect our leaders and managers to embody and nurture these values, because when they are in full force... amazing things can happen.
NZXT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact.