【Tenga】Ecommerce Marketplace Specialist

【About us】

TENGA has been dedicated to the fundamental human desire for sex since its establishment in 2005, with the company's mission of "Pleasure, The Way It Should Be".

Today, TENGA has expanded its marketing network to 72 countries and regions, and sales are growing at a rate of 110% compared to last year.

TENGA Co., Ltd.：https://tenga-group.com/

TENGA USA Inc.：http://www.tenga-global.com/

【About this position】

As our business expands, we’re looking for a self-driven eCommerce Marketplace Specialist who can in charge of our Amazon marketplace platform with advanced problem-solving skills to seek out the possibility of our business expansion actively.

Requires a self-starter with a curious nature who enjoys the ambiguity and challenge of earning category leadership on ecommerce platforms and collaborating across teams to align marketplace strategies with broader business goals.

〈Responsibilities〉

• Listing Optimization： Create and optimize product listings across various marketplaces, ensuring accurate and compelling product information, images, and pricing to drive customer engagement and conversion.
• Advertising Management：Develop and execute effective advertising strategies to increase product visibility and drive traffic to our listings on marketplaces. Monitor and analyze ad performance to optimize campaigns.
• Customer Engagement： Manage customer inquiries, feedback, and reviews on marketplace platforms as well as corporate websites, providing excellent customer service and promptly addressing any concerns or questions.
• Sales Analysis and Reporting：Generate regular reports on sales, trends, and customer behavior to identify growth opportunities and make data-driven decisions.
• Execute Promotions and Marketing Strategies： Develop effective business strategies and promotional activities based on data analysis and market trends to contribute to business expansion.
• Collaboration and Coordination：Collaborate with cross-functional teams, to ensure seamless integration and alignment of marketplace strategies with overall business objectives.

〈Requirements〉

Required:

• Experience in Amazon Vendor Central operations or Amazon Seller Central operations for a manufacturer company
• Ability to create, analyze, and comprehend marketplace data and sales analytics for use in forecasting, production, and communication with others
• Experience in customer service
• Basic proficiency in Adobe Photoshop or comparable graphic design software for the development of attractive visuals and infographics
• Conversational level of Japanese language skill is preferred
• Excellent written and verbal communication skills
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize in a fast-paced environment

〈Travel〉

• No travel is expected for this position.

Job Type: Full-time

Salary: $45,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Language:

• Japanese (Preferred)

Work Location: In person