E-File Deputy Clerk

CUYAHOGA COUNTY PROBATE COURT

NOTICE OF JOB VACANCY

TITLE OF POSITION:

Deputy Clerk (E-File)

IMMEDIATE SUPERVISOR:

Court Administrator/Department Supervisor

NORMAL WORKING HOURS:

Monday- Friday 8:30 a.m. - 4:30 p.m.

ANNUAL SALARY RANGE:

Based on experience: Salary Range $37,000-$40,000.00

MINIMUM REQUIREMENTS:

A Deputy Clerk is a position in the following Probate department: E-File. A position in this class involves high volume data management and related clerical and technical duties. The work requires independent judgment verifying data and document submissions from patrons. Advanced computer skills are essential. Serves at the pleasure of the Presiding Judge.

ESSENTIAL FUNCTIONS

• Provide exceptional customer service by assisting customers over the Web or appearing at Court to use the Court’s dedicated E-File Gateway, including reviewing the documents presented for completion and basic requirements; answering related customer questions. Process account requests and related correspondence. Manage all email addresses for patrons filing at Court.
• Process user-driven pleadings in an accurate and timely manner including moving digital files through workflow queues, entering additional information as needed in the appropriate fields in the computer system, coordinating with staff to process digital files.
• Assist the Deputy Director to develop, publish, and manage web content (guidelines, help documents, etc.) to expand and improve the E-File department's services.

REQUIREMENTS

Associate degree preferred for E-File Department; High School Diploma with work experience will be considered. Advanced proficiency in computer skills, including MS Office 365 and WIN 10/11 applications; specifically, Word, OneNote, Excel, PowerPoint, and related software. Excellent oral and written communication skills; organizational skills; interpersonal skills to maintain cooperative and effective working relationships; ability to follow instructions, identify time-sensitive filings and process filings timely and accurately. A candidate must possess qualities of fairness, have the highest integrity, and must maintain the confidentiality of Court information.

APPLICATION PROCEDURE

Resume and cover letter must be provided. Proof of education and employment references will be required before final interview. May require submission to a criminal history background check and drug testing for employment. The selected candidate must successfully complete a probationary period.

Address:

Cuyahoga County Probate Court

ATTN: Magistrate Jennifer A. Alexander, Court Administrator

1 Lakeside Avenue West Room 219G

Cleveland, OH 44113

THE CUYAHOGA COUNTY PROBATE COURT IS AN EQUAL OPPORTUNITY EMPLOYER AND WILL NOT DISCRIMINATE ON THE BASIS OF RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, HANDICAP, AGE, OR ANCESTRY OF ANY PERSON.

Job Type: Full-time

Pay: $37,000.00 - $40,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Shift availability:

• Day Shift (Required)

Work Location: Hybrid remote in Cleveland, OH 44113