E-Commerce Manager

About FINSYNC: FINSYNC is the one platform that serves as a financial network to help entrepreneurs connect everything and everyone needed to build a thriving business. On one platform entrepreneurs can connect with community programs to help take ideas to action, enable software to help scale, and seamlessly access capital and other financial services to help succeed in business with less time. This includes software for banking, payments, invoicing, project tracking, payroll, accounting, and services such as business checking, financing, CollectEarly, credit card processing, bookkeeping, accounting, insurance, HR consulting, and coaching.

Position Overview:

FINSYNC is seeking a dynamic E-Commerce Manager to shape and lead our online store initiatives. This individual will be responsible for developing a compelling brand presence, overseeing procurement and purchasing processes, and creating and designing an impactful customer experience. Additionally, the E-Commerce Manager will collaborate with the FINSYNC team to establish the company's inaugural perks program, requiring experience in program design and implementation.

Key Responsibilities:

• Develop and execute a strategic plan for FINSYNC's online store, aligning with broader business objectives.
• Shape the brand identity for the online store, ensuring consistency and alignment with FINSYNC's overall brand image.
• Manage sourcing, procurement, and purchasing processes for products in the online store, ensuring quality and cost-effectiveness.
• Design and implement an exceptional customer experience, including an impactful unboxing experience, to enhance customer satisfaction and loyalty.
• Work closely with the FINSYNC team to design and build the company's first perks program, leveraging experience in program development and facilitation.
• Collaborate with cross-functional teams to ensure seamless integration of the online store with other FINSYNC platforms and initiatives.

Qualifications:

• Bachelor's degree in Business, Marketing, E-Commerce, or a related field is typically required.
• Minimum of 5 years of E-Commerce management experience, with a proven track record in brand development, procurement, and creating exceptional customer experiences.
• Demonstrated ability to develop and implement a strategic vision for an online store aligned with broader business goals.
• Procurement Expertise: Strong background in procurement and purchasing, with the ability to source quality products cost-effectively.
• A passion for creating exceptional customer experiences, with a focus on designing memorable unboxing experiences.
• Experience in designing and implementing perks programs, fostering a positive company and partner culture.

Bonus Qualifications:

• Experience working with start-ups or entrepreneurs
• Certifications in E-Commerce or Digital Marketing
• Experience using e-commerce platforms (e.g., Shopify, WooCommerce, Amazon Seller Central)
• Experience with program management tools (e.g., Trello, Asana)

Why FINSYNC:

• Help more entrepreneurs realize their dream of owning a successful business.
• Opportunity to make a significant impact in a rapidly growing entrepreneur ecosystem.
• Competitive compensation package, including base salary and performance-based incentives.
• Comprehensive benefits package, including health, dental, and retirement plans.
• Collaborative and dynamic work environment with a focus on innovation.
• Opportunity for professional growth and career advancement within the organization.

FINSYNC INSIGHTS:

FINSYNC syncs with approximately 7,000 banks and credit unions so millions of entrepreneurs don't have to stress about which one to select when they can start with the one platform that can sync with them all.

We cultivate a culture of:

• Teamwork (like a pro sports team) without ego
• Constructive communication so we can build transparency and trust
• Metrics that matter personally, professionally, and financially
• High performance merits high compensation
• Self-motivation and self-discipline merits flat organization
• Time management and work-life-harmony

FINSYNC is on a mission to empower millions of entrepreneurs with the community programs, software, and services to build the thriving business of their dreams.