E-commerce Accounts Receivable Specialist

E-commerce Accounts Receivable Specialist

- Dalton, GA - Full Time

About the job

The Kaleen family has built a reputation as a leading manufacturer, importer, and distributor of multi-category resources in today’s floor covering market, working with designers and retailers to provide beautiful top-quality rugs, carpets, and home accessories for homes around the world.

Kaleen is headquartered in Mumbai, India, and has three manufacturing units in Bikaner, Mirzapur, and Panipat where yarn rugs and broadloom are produced and shipped, using various international operations, and our United States office and distribution center in Dalton, Georgia. Kaleen’s point of pride and commitment to customer satisfaction reflects the proven success for over 50 years within the textile industry. The strength of Kaleen’s skilled artisans allows for many opportunities no matter the size or complexity of the project. Kaleen’s new and existing manufacturing plants are certified as “GREEN ENERGY,” i.e. solar power and recycling water plants.

Summary

The Ecommerce Accounts Receivable Specialist will focus on the unique set of customers whose primary source of business is the growing Ecommerce sector. Our team communicates with customers to ensure payments are received timely and accurately through various electronic methods, including email, ticketing software and online portals. Ecommerce AR specialist analyzes all payments for accuracy and researches any variances as well as ensure that all information in databases and spreadsheets is correct.

The position is responsible for collecting payments, posting payments, filing claims, working in portals, verifying pricing and month end, using email, and phones. This job requires research and following up on claims and past dues. There are also various reports that must be run timely. We are looking for someone with strong accounting skills and have advanced excel skills. Must be a fast learner with effective communication skills. You must be able to multitask, retain information well, take good notes, have good computer skills, and be able to work without assistance. You will work closely with other departments. Therefore, being a team player is important.

If you have excellent organizational and time management skills, strong analytical skills, problem solving skills, able to multi-task effectively and prioritize tasks according to the level of importance, attention to detail, excellent communication skills (both written and verbal), self-motivated, self-starter, able to perform in a fast paced, team-oriented environment then you are the person we are looking for.

Responsibilities

• Manage and Maintain E-Commerce Accounts
• Provide Daily/Weekly/monthly reporting on the team’s accounts and task.
• Meet or exceed all department goals.
• Assist with process improvement initiatives as assigned.
• Process Accounts Receivables transactions
• Perform account reconciliation in a regular and accurate manner.
• Communicate with internal and external customers through multiple electronic software and websites.
• Assist with other duties and projects as assigned and deemed necessary to meet the business.
• Interact daily with customer care personnel and additional Kaleen work groups such as shipping, Returns, operations, sales managers, Sales Reps, Accounting, and the Kaleen Leadership team.

Recommended Education, Experience and Skills

• High School Diploma
• Minimum of 2 years’ experience in B2B Collections and AR, preferably in a wholesale/Distribution environment
• Demonstrates excellent attention to detail and follow through.
• Ability to analyze large sets of data.
• Demonstrates cognitive skills, able to explain and resolve complex problems.
• Exceptional verbal and written communication skills
• Demonstrates initiative to identify process improvements opportunities and recommend solutions to management.
• Intermediate Excel skills

Job Type: Full-time

Pay: $16.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Dalton, GA 30721: Relocate before starting work (Required)

Work Location: In person