District Manager

JOB SUMMARY:

Responsible for the overall satisfaction of the customer experience, the overall operational and technical functions with assigned office(s) with up to 50 full-time associates (subject to change), possibly including an office that has a Branch Manager or Supervisor resident; ensure compliance with company best practice standards; ensure consistent delivery of CorVel’s quality services; responsible for the staffing and training needs of the office(s), profit margins, long-term growth and budget preparation on an annual basis.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Responsible for overall operational performance of assigned office(s)/locations, including but not limited to: recruiting, hiring, associate performance, quality of service provided, customer satisfaction and results.
• Set branch objectives, establish policy and procedures to assure compliance to best practices, state regulations and client service requirements.
• Monitor and improve efficiency of office operations
• Assist with sales calls and service expansion on potential and existing customer(s)
• Responsible for management and dashboard reports
• Evaluate and recommend continuing professional education of office personnel
• Ensure adherence to company policies
• Lead by example – provide support, guidance, leadership and motivation to promote maximum performance and protect operations by keeping sensitive information confidential
• Function as an exemplary local corporate neighbor/partner
• Requires regular and consistent attendance.
• Comply with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (“IIPP”).
• Must be able to travel overnight to attend meetings.
• Additional duties as required

KNOWLEDGE & SKILLS:

• Ability to write and speak clearly, easily communicating complex ideas across multiple platforms.
• Ability to remain poised in stressful situations and communicate diplomatically via telephone, computer, fax, correspondence, etc.
• Ability to skillfully manage multiple, complex projects and competing priorities concurrently while working under pressure to meet deadlines and maintaining strong customer service orientation.
• Excellent leadership, management and motivational skills and ability to coach team members to maximum performance
• Effective quantitative, analytical and interpretive skills
• Strong knowledge of job-related functions of subordinates
• Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets
• Ability to work independently, as well as in a team environment
• Strong interpersonal, time management, organizational and analytical skills.
• Great attention to detail, and results focused

EDUCATION/EXPERIENCE:

• Bachelor’s degree or equivalent.
• Licenses as required
• 3 years supervisory experience required
• Professional certification(s) related to workers’ compensation or managed care organization would be advantageous
• Management experience in local territory preferred

PAY RANGE:

CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.

For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.

Pay Range: $77,760 – $129,456

A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management

About CorVel

CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 3500 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).

A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.