Responsibilities:
- Receive and prioritize incoming calls from customers and drivers
- Dispatch drivers to appropriate locations based on customer requests and driver availability
- Coordinate with drivers to ensure timely and efficient delivery of goods
- Monitor driver progress and provide updates to customers as needed
- Utilize transportation management systems to track and manage shipments
- Analyze transportation data to identify areas for improvement in efficiency and cost-effectiveness
- Collaborate with supply chain and logistics teams to optimize transportation planning
- Maintain accurate records of dispatch activities and communicate any issues or delays to management
Qualifications:
- Previous experience in a dispatch or transportation role preferred
- Familiarity with phone systems and phone etiquette
- Knowledge of supply chain and logistics principles
- Proficiency in using transportation management systems (TMS) or similar software
- Strong analytical skills to evaluate data and make informed decisions
- Ability to multitask and prioritize tasks in a fast-paced environment
- Excellent communication skills, both written and verbal
- Familiarity with GIS (Geographic Information System) software is a plus
Join our team as a Dispatcher and play a crucial role in coordinating the transportation operations. We offer competitive pay, benefits, and opportunities for growth within the company. Apply today to be part of our dynamic team!
Job Type: Full-time
Pay: $19.50 - $20.50 per hour
Expected hours: 40 – 50 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Overtime
Work Location: In person