Service/Dispatch Coordinator

Position Overview:

As a Dispatcher, you will be responsible for coordinating the movement of materials and ensuring timely deliveries. This position requires effective communication, strong organizational skills, and the ability to adapt in a fast-paced environment. Must understand and meet the needs of our customers.

Key Responsibilities:

• Plan and coordinate the movement of Dump Trucks to meet delivery and efficiency.
• Efficiently assign and dispatch drivers to specific loads, considering factors such as route optimization, truck capacities and distance.
• Maintain clear and consistent communication with drivers, updating any changes.
• Collaborate with team members, including other dispatchers, drivers, and administrative staff, to facilitate smooth operations.
• Maintain accurate and up-to-date records of dispatch activities.
• Document relevant information such as hold time, and any incidents that may occur.
• Interact with customers to foster positive relationships with clients to enhance customer satisfaction.

Qualifications:

• Ability to work well under pressure and stay professional at all times.
• Experience as a Service/Dispatch Coordinator in the transportation or logistics industry.
• Strong communication skills with the ability to convey information clearly and concisely.
• Excellent organizational and multitasking abilities.
• Problem-solving skills and the ability to make quick decisions.

Job Type: Full-time

Pay: $25.00 per hour

Expected hours: 40 per week

Schedule:

• Monday to Friday

Ability to Relocate:

• Monroe, NC 28110: Relocate before starting work (Required)

Work Location: In person