Address
Form of workAbout the Position: As a Public Safety Dispatcher the incumbent will provide emergency police, fire and medical services to the public by answering 911 calls, and dispatches appropriate personnel and equipment. Maintains an accurate status of emergency response equipment and personnel to assure prompt and accurate response.Qualifications:
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.
- 30 Percent or More Disabled Veterans
- Current Department of Army Civilian Employees
- Current Department of Defense (DOD) Civilian Employee (non-Army)
- Defense Civilian Intelligence Personnel System (DCIPS) Interchange Agreement
- Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
- Interagency Career Transition Assistance Plan
- Military Spouses, under Executive Order (E.O.) 13473
- Non-Appropriated Fund Instrumentality (NAFI)
- Non-Department of Defense (DoD) Transfer
- Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
- Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
- Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
- Priority Placement Program, DoD Retained Grade Preference Eligible
- Reinstatement
- Veterans Employment Opportunity Act (VEOA) of 1998
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Specialized Experience: One year of specialized experience which includes answering telephone emergency 911, and non-emergency calls coming in for police, fire, or ambulance assistance, dispatch emergency personnel and vehicles as needed in accordance with procedures established for priority level; operate dispatching communications software; use automation equipment to log calls, prepare reports of activities, and assist with medical dispatching with emergency callers medical emergencies until appropriate emergency units arrive. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06).
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.
In addition to meeting the specialized experience requirement above, applicants must also possess Emergency Medical Dispatcher Certification.
You will be evaluated on the basis of your level of competency in the following areas:
- Customer Service (Clerical/Technical)
- Interpersonal Skills
- Manages and Organizes Information
- Technical Competence
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06).Education:This job does not have an education qualification requirement.Employment Type: FULL_TIME
