Address
Form of workJOB FUNCTION:
Daily communication and interaction with vehicle operators and customers to provide safe andtimely instructions and responses to requests for operational information throughout the day.
ESSENTIAL DUTIES:
Provide assistance to operation supervisor and vehicle operators with day-to-day operations,such as overseeing scheduling and assignment of vehicles; performs other related work asrequired.
Essential duties and responsibilities:
1. Ensure that all Authority scheduled services are covered by Authority bus operators andthat operators leave the facility on time
2. Monitor the on-time performance of Authority's paratransit shared-ride services utilizingAuthority technologies and provide required reports of Authority management
3. Monitor base radio and respond to bus operator issues in accordance with Authority policyand procedures including but not limited to emergencies, breakdowns, traffic congestion,detours, and adverse weather conditions
4. Monitor vacation scheduling and overtime boards
5. In emergency situations, operate a bus route until the appropriate personnel can becontacted
6. Assist management with service changes as needed
7. Must be able to follow safety procedures including wearing personal protective equipment
8. Following company protocol and procedures during shift without direct supervision
9. Be able to act appropriately when faced with an emergency by the utilization of commonsense coupled with following Authority protocol and procedures
10. The ability to recognize and report hazards and apply safe work methods
11. The ability to establish and maintain effective working relationships with supervisor andco-workers
12. Be able to follow directions and communicate with Supervisory personnel
13. Monitor and document the on-road performance of all Authority bus operators includingsafety practices and adherence to Authority fare and service policies
14. Monitor bus operators pull outs at Authority stop locations on a regular basis
15. Perform other duties as required, of a similar nature or level.
Note: The essential duties listed above are not intended to limit the duties and responsibilities of the position listed in this job description.
