Dispatcher

Job Description

Who Are We?

WASTE CONNECTIONS, Inc. (NYSE: WCN) – We are an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in the U.S. and Canada.

Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees, always relying on our Operating Values as the foundation for our existence.

Why you need to join us!

• CULTURE: It’s a Great place to work! We work in an environment where empowered, self directed All-stars know what they do is important.

• INTEGRITY: Our definition is “saying what you will do and then doing it!” We keep our promises to our customers and our employees.

The Position:

We are looking for a high energy Bilingual Dispatcher to join the team at our hauling location in Manchester, PA.

DUTIES AND RESPONSIBILITIES:

• Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
• Analyzing and resolving customer inquiries for missed pick-ups, misplaced containers and property damage.
• Assisting driver(s) when a pick up or delivery is in question before servicing.
• Scheduling and dispatching work to various employees and departments throughout the day.
• Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
• Delivers services to customers in a manner that promotes goodwill. Interacts with customers daily.
• Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.

MINIMUM JOB REQUIREMENTS:

• High school diploma or equivalent preferred.
• 2 years of Dispatcher experience in a transportation or logistics atmosphere preferred.
• Excellent organization and communication skills, both orally and written
• Mandatory Saturdays following a holiday.

Apply today and Connect with Your Future!

We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement.

Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minorities/Female/Disabled/Veterans)