9-1-1 Dispatcher - Public Safety Telecommunicator Occ

Salary : $9,846.00 Annually
Location : PA 16823, PA
Job Type: On-Call/Occasional
Job Number: 202200013
Department: EMERGENCY COMMUNICATIONS/9-1-1
Opening Date: 11/16/2023
Closing Date: Continuous
FLSA: Non-Exempt
Bargaining Unit: N/A
Join our team! "We are bound together by a philosophy of a strong work ethic, honesty, compassion, diversity, and teamwork iin a supportive, progressive work culture."
Description
To receive 9-1-1 emergency calls, determine appropriate responses, dispatch necessary services, and be the critical life-saving link between emergency responders and the communities they serve.
Example of Duties
Essential Job Functions:

1. Receives 9-1-1 emergency calls, evaluates the circumstances, and provides appropriate responses.
2. Provides pre-arrival instruction to 9-1-1 callers and dispatches emergency services.
3. Coordinates response of emergency services.
4. Provides support and resources to field outlets.
5. Provides radio communication for Police, Fire, and EMS units.
6. Pages on-call personnel for County/municipal agencies when needed.
7. Maintains confidential files and procedure records for department.
8. Operates computer and technical equipment and provides basic equipment maintenance.
9. Interacts with general public, department, and emergency services.

Other Duties:

1. Processes criminal history and record checks for Police.
2. Processes various forms, reports and other department paperwork as required.
3. Performs other job-related duties as required.

Typical Qualifications
Education/Training Qualifications: High school diploma or equivalent required. Additional training in computers, emergency services, and/or prior dispatch training is desirable. Applicant must clear a fingerprint based criminal background check.
Work Experience: One to two (1-2) years' experience in communications, emergency services, or other fast paced, computerized customer service-related field is favorable. Emergency Medical Technician certification and CPR certification preferred. Must possess or obtain, during our provided training period, and continue to maintain certification in APCO Basic Dispatch Emergency Medical Dispatch, Fire Dispatch, and Law Enforcement Dispatch, as well as PEMA in-house certification, CLEAN Terminal Operator certification, and other continuing education.
Centre County Government is an Equal Opportunity Employer. All applicants will be considered for employment regardless of race, color, ancestry, national origin, religion, gender, soical orientation, marital status, age, medical condition, mental or physical disability.
01
Do you have a high school diploma or a GED?

• Yes
• No

02
Do you possess a valid PA driver's license?

• Yes
• No

03
Do you currently hold certifications in CPR/AED and First Aid? If so, please list the certifications
04
Do you have prior experience in communications, emergency services or other fast paced computerized customer service-related field?

• Yes
• No

05
Do you have prior experience in communications, emergency services or other fast paced computerized customer service-related field?

• Yes
• No

06
Do you have prior training/certification in APCO-Basic, Emergency Medical, Fire and Law Enforcement Dispatch?

• Yes
• No

07
Do you have five (5) or more years of experience in the field of emergency communications, emergency services, government planning, GIS or another related field?

• Yes
• No

08
Do you have prior knowledge of NENA addressing standards?

• Yes
• No

09
Do you have experience in mapping programs and reading/interpreting maps?

• Yes
• No

10
Do you possess a valid PA driver's license?

• Yes
• No

Required Question