Client Service Representative/ Dispatcher

Position: Client Service Representative/ Dispatcher

Pay: Up To $27 Per Hour (Experienced Based)

Location: Langhorne, PA

Hours:

Full-Time

Hiring for a 10 am-7 pm shift or a 2 pm-11 pm shift with rotating weekends.

Benefits:

• 401(k) Retirement Program With Company Match
• Employee Discount
• Fully Paid Health & Vision Insurance
• Paid Time Off
• Tuition Reimbursement
• Paid Holidays
• Company Events/Lunches/Incentives/Parties
• SPIFFs

Qualifications:

• Must be able to proficiently navigate Windows 10 & 11
• Proficient in all aspects of Microsoft Office 365 (Adobe Acrobat Pro is a plus)
• Must be able to multitask in a fast-paced environment
• Experience with heavy inbound and outbound calls
• Demonstrate excellent phone, verbal and written communication skills to present to clients
• Organization, self-discipline and a quick learner
• Must have good vocabulary, spelling and typing skills
• Bilingual a plus but not required
• Proven Client Service experience (minimum 1 year)
• Background Check and Drug Test

This Job Is:

• A job for which military-experienced candidates are encouraged to apply
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma
• A “Fair Chance” job. We are fair chance employers ready to help you build the career and life you deserve

Education:

• High school or equivalent (Preferred)

Summary:

You arrive each day with a positive can do attitude to schedule and coordinate all of our client's service requests for the current day and the future while interacting with our electricians and team members to deliver a first class service experience to all of our clients.

You with a smiling cheerful phone voice schedule appointments with our clients that contact us requesting service in real time.

You would answer emails and text messages from our clients and our team members. Your friendly and capable demeanor comes through as you dispatch service calls and interact with the electricians.

You work hard to ensure maximum scheduling efficiency without compromising our client's schedule or requests for work.

You perform a variety of administrative office duties relevant to helping satisfy our clients such as written proposals.

You take pride and feel good knowing that each client received excellent communication from our team, service from our electricians and everyone was kept updated in the loop of communications.

You are an "Orchestra Conductor" keeping everyone on point to deliver an exceptional experience for all of our clients.

Job Type: Full-time

Pay: Up to $27.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Health insurance
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Night shift
• Rotating weekends

Ability to Relocate:

• Langhorne, PA: Relocate before starting work (Required)

Work Location: In person