Dispatcher / Administrative Assistant

FG Construction is a construction services company based in Tamarac, FL and is a leading builder in various market segments. The company has earned recognition for undertaking large and complex projects, fostering innovation, adopting emerging technologies, and making a difference for its customers, employees, and the community.

As a leader in its industry, FG Construction changes lives through the construction of various projects and encourages the dreams of its customers and members of the community.

We are a team of talented individuals connected and united by the superior purpose of transforming the future through sustainable construction. We promote our employee's growth thanks to continuous learning and the challenges we all face in a dynamic, innovative, respectful, and inclusive environment where the balance between work and life is paramount. We are diverse, creative, and committed to working together while being supported by a competitive benefits program.

Join our team, explore your possibilities, and transform the future with us!

Position: Dispatcher / Administrative Assistant

Job Type: Full Time

Location: Tamarac, FL

Website: fgconstruction.com

FG Construction is seeking a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. This position will receive requests, transmit messages, and track vehicles. Coordinate daily schedule for drivers and equipment. Manage communication between field operation, drivers, and vendor deliveries.

The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in stressful situations. You must be able to multi-task as well as take the appropriate action with little supervision.

Responsibilities

• Receive emergency and non-emergency calls and respond accordingly to the information.

• Address problems and requests by transmitting information or providing solutions from drivers and vendors

• Receive and dispatch orders for products or deliveries

• Prioritize calls according to urgency and importance

• Use radio, phone, or computer to send crews, vehicles or other field units to appropriate locations

• Monitor the route and status of field units to coordinate and prioritize their schedule

• Develop the daily schedule for drivers and place orders with vendors.

• Provide field units with information about orders, traffic, obstacles, and requirements

• Enter data in computer system and maintain logs and records of calls, activities, and other information

• Track employee

• Other administrative duties as needed.

Requirements and skills

• Must be bilingual - English and Spanish - Creole is a plus
• Proven experience as a dispatcher or relevant position
• Tech-savvy with knowledge of relevant methods (CAD)
• Fast typing with experience in data entry
• Knowledge of procedures and guidelines for emergency situations
• Proficient in English (oral and written)
• Outstanding organizational and multi-tasking abilities
• Active listener with excellent communication skills
• Sound judgement and critical thinking
• High school diploma

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

FG Construction LLC is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class.