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SalaryBarnhart Transportation located in Moncks Corner, SC is looking to hire a Dispatcher!
Essential Duties and Responsibilities:
- Demonstrate problem-solving skills and remain calm in a fast-paced environment
- Collaborate with our sales and operations teams to ensure the best solutions are provided to customers in alignment with their transportation needs
- Act as the main point of contact for customers, addressing their inquiries, concerns, and requests promptly and professionally
- Utilize the list of available drivers and the current available driving hours report to plan loads to be dispatched using the load planner spread sheet
- Promptly and professionally respond to all inquiries and directives from customer representatives
- Efficiently plan and schedule back haul routes to maximize utilization of resources and minimize empty miles
- Resolve customer complaints or concerns with empathy and efficiency, aiming for the highest level of customer satisfaction
- Other duties as assigned
Education and Experience:
- High school diploma or GED required
- Candidates need to be knowledgeable of transportation industry rules and regulations and adhere to local laws
- Dispatch experience required
- Customer Service experience preferred
- Experience in the transportation industry
- Strong written and oral communication skills
- Ability to manage multiple tasks simultaneously
- Ability to work independently
- Possesses drive and initiative
- Strong attention to detail
- Contribute to a positive work environment
Industry Leading Benefits:
- Compensation Plan with Incentive Bonus Program
- 401(K) with employer match – 4% match on 5% contributions
- Holiday Pay (New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas)
- PTO (paid time off) Health Insurance
- Dental Insurance
- Vision Insurance
- Group Life Insurance ($20k coverage fully paid by employer)
- Voluntary Life Insurance
- Short Term Disability
- Long Term Disability
- Accident Insurance
- Hospital Indemnity Insurance
- Critical Illness Insurance
- Flex Spending Account (FSA)
- HRA
Job Type: Full-time
Job Type: Full-time
Schedule:
- 8 hour shift
Work Location: In person
