AddressDirector of Student Accounts/Bursar
Eckerd College, in partnership with the national search firm, Scott Healy & Associates, invites applications and nominations for the position of Director of Student Accounts/Bursar. The Director of Student Accounts/Bursar is responsible for the planning, direction, and implementation of all activities related to student accounts. This includes overseeing billing, collections, and cashier services for the College, troubleshooting issues, resolving customer service matters, and ensuring the integrity and accuracy of cash management. Additionally, the Director plays a vital role in the development and implementation of policies and procedures, while providing comprehensive leadership, vision, direction, and guidance. The Director works to ensure the attainment of critical business objectives, exceptional customer service, streamlined processes, optimal staff performance, and financial and regulatory compliance, all executed in a professional and courteous manner. Eckerd College seeks an experienced professional to serve in this important role.
Responsibilities:
- Manages the daily operations and staffing of the Student Accounts office.
- Ensures the accurate and timely billing of all student charges, collection of current and delinquent receivables, and accurate posting of payments.
- Assists students and their families with inquiries related to their accounts and payments.
- Coordinates billing activities with the Registrar, Financial Aid, Admission, Housing, Dining Services and Global Education.
- Develops, monitors, and evaluates cashiering procedures.
- Supervises on-line cashiering and record-keeping functions to collect student and non-student fees, fines, and miscellaneous transactions. Maintains daily transaction reports and deposit logs.
- Oversees disbursement of federal, private and institutional financial aid and ensures compliance with related college, state, and federal policies and regulations.
- Hires, trains, and mentors employees on the Student Accounts team to ensure efficient and professional interactions with students, families, faculty and staff.
- Ensures compliance with College, State and Federal regulations including compliance with PCI DSS (Payment Card Industry Data Security Standard) in safeguarding sensitive cardholder data and compliance with the GLBA (Gramm-Leach-Bliley Act) in safeguarding sensitive data.
- Generates, reviews, and files annual 1098-T Tuition Statements with the IRS.
- Develops and documents procedures and policies in the cashiering and student billing functions.
- Supervises the Mail Services department.
- Administers the Health Insurance Waiver process and billing to insurance provider.
- Assists with monthly close and annual audit. Calculates allowances for bad debt for student receivables and loan receivables.
- Reviews delinquent balances to determine uncollectible receivables for write-off.
- Manages and ensures completion of various monthly and annual reconciliations related to AR.
- Manages and keeps secure the college’s petty cash funds and oversees cash management of federal financial aid.
- Manages the draw-down of federal funds from the G-5 (federal grant management system) as expenses are made and reconciles the federal disbarment and draw down.
Qualifications:
- Ability to plan, manage, and direct the work of others.
- Ability to establish departmental goals and objectives and measure the department’s success toward achievement.
- Ability to provide excellent customer service with professional, helpful, and positive demeanor.
- Exceptional oral and written communication skills in order to effectively interact with a diverse campus community.
- Ability to prioritize, organize, delegate, and complete assigned duties and responsibilities to meet deadlines.
- Knowledge of generally accepted accounting principles (GAAP) and applicable Federal and state regulations and guidelines.
- Knowledge of and skills in Microsoft Office and G-Suite.
- Excellent skills in analytical problem-solving and decision-making.
- Ability to handle and process confidential and sensitive student financial information with discretion.
About the Institution:
Eckerd Collegesits on the southern tip of a peninsula surrounded by the Gulf of Mexico and Tampa Bay, offering a waterfront campus with a white-sand beach to call its own.
Founded as Florida Presbyterian College in 1960 with 155 first-year students and 22 faculty, the College has grown steadily over the years and became Eckerd College in 1972. The heart of Eckerd is a relationship-focused community, with a focus on creative, innovative curricula in the liberal arts tradition, a strong emphasis on small classes, and world-class faculty who know and care about the success of every student.
The mission of Eckerd College is to provide excellent, innovative undergraduate liberal arts education and lifelong learning programs in the unique Florida environment, within the context of a covenant relationship with the Presbyterian Church (USA).
About the Community:
St. Petersburg, FL, known as the "Sunshine City," boasts a vibrant arts scene, stunning beaches, and a welcoming community. The city is renowned for its world-class museums, like the Salvador Dali Museum, showcasing incredible art. Picture-perfect beaches along the Gulf Coast offer endless relaxation and water activities. The gleaming new 26-acre St. Pete Pier combines the peaceful blue waters of Tampa Bay with the vibrant greenery of downtown St. Petersburg’s parks, creating the ultimate place to stroll, bike, dine, drink, shop, swim, take in a concert, and more. When it comes to food, St. Pete is a paradise. From fresh seafood restaurants to top-rated trendy eateries and local markets, the culinary scene is diverse and delicious. The city's charm, cultural richness, and culinary delights make everyday life here a true joy.
Application and Nomination Process:
All correspondence relating to the position of Director of Student Accounts/Bursar at Eckerd College should be directed in confidence to the College’s executive search consultant:
Mr. Adam W. Barrett, Associate Vice President
Scott Healy & Associates
adam@scotthealy.com
A complete application should include the following:
- Cover Letter outlining your interest and qualifications for the position;
- Updated CV;
- Three (3) professional references with contact information, title, institutional affiliation, email address and direct phone numbers. (No references will be contacted without written permission from the candidate.)
Applications received by February 12, 2024 will receive priority consideration. The search will remain open until the position is filled.
Eckerd College will not discriminate in employment, including hiring and all other conditions of employment, on the basis of race, color, creed, national origin, sex, gender, age, religion, disability, sexual orientation, gender identity, or any other classification protected by local, state, or federal law. Eckerd College operates within the regulation of Title VI and Title VII of the Civil Rights Act of 1964, as amended; Title IX of the Educational Amendments of 1972, as amended; Section 504 of the Rehabilitation Act of 1973; Title III of the Americans with Disabilities Act of 1990, as amended; and the requirements of any other local, state, and federal laws prohibiting discrimination.
Inquiries concerning the application of this policy may be directed to the Title IX/Section 504 Coordinator at Eckerd College, 4200 54th Avenue South, St. Petersburg, Florida 33711, or by email at ec-titleix@eckerd.edu or by telephone at 727.864.7810.
