Director of Revenue Operations

DescriptionOttimate (formerly Plate IQ) helps fast growing businesses automate accounts payables on their terms. We simplify everything from invoice management to payments for both recurring and one-off expenses with a cloud-first approach that enables remote work. Ottimate’s AP Automation and VendorPay Network helps businesses pay and get paid faster. At Ottimate, passion generates excitement for what we do and how we do it. With passion at the heart of everything we do, we nurture ideas, inspire excellence, and find creative ways to eliminate obstacles for cultivating growth. The positive attitude with which we assist one another develops open, honest, and genuine connections. Above all, we celebrate and embrace our differences. We invest in each other because we win or lose as a team. Our values are at the center of our company and culture. At Ottimate (formerly Plate IQ), we value: Growth, Customer Focus, Innovation, Accountability, and Communication. The Role As a leading player in the market, we're seeking a talented and dynamic Director of Revenue Operations to join our team and lead our revenue strategy to new heights. Reporting directly to the Chief Revenue Officer (CRO), the Director of Revenue Operations will play a pivotal role in shaping Ottimate's revenue strategy and ensuring operational excellence across the organization. This strategic leadership position will involve orchestrating coordination across sales, marketing, and customer success, driving efficiency, effectiveness, and revenue growth. The successful candidate will be a visionary leader with a passion for driving results, fostering collaboration, and implementing innovative solutions. What You'll DoStrategic Leadership:

• Develop and execute comprehensive Revenue Operations strategies aligned with Ottimate's overarching goals and objectives, driving alignment and cohesion across all revenue-generating functions.

• Collaborate closely with the CRO and other senior leaders to translate business and revenue strategies into actionable plans, identifying key growth opportunities and driving execution.

• Provide strategic guidance and thought leadership to the Revenue Operations team, fostering a culture of innovation, collaboration, and continuous improvement.

Operational Excellence:

• Oversee the management, implementation and optimization of Ottimate's Sales and Marketing tech stack, ensuring it effectively supports sales processes, provides actionable insights, and drives revenue growth.

• Lead cross-functional initiatives to streamline processes and enhance the overall customer experience, coordinating systems, people, and processes across sales, marketing, and customer success teams.

• Monitor key revenue metrics and drive process improvements to enhance sales and marketing effectiveness, customer retention, and overall revenue performance.

Business Planning and Analysis:

• Orchestrate reporting and insights to measure effectiveness, growth, and productivity across the revenue motion, providing actionable recommendations to the CRO and other senior leaders.

• Streamline business planning processes in alignment with revenue strategies, working closely with finance and other stakeholders to ensure alignment and accountability.

• Provide in-depth analysis and insights on revenue performance, trends, opportunities, and risks to support strategic decision-making and drive continuous improvement.

Cross-Functional Collaboration:

• Collaborate with senior leadership, product, marketing, sales, and customer engagement teams to secure an aligned go-to-market strategy and drive effective implementation of operational elements.

• Oversee the governance and development of an integrated, robust, and efficient demand generation, opportunity management, and customer lifecycle process to maximize conversion and growth potential.

• Challenge legacy policies and procedures that complicate the customer lifecycle process. Formulate creative solutions based on data analysis, developing rules of engagement and service-level agreements.

Team Leadership and Development:

• Build a high-performing Revenue Operations team, providing mentorship, guidance, and support to ensure alignment with company objectives and goals.

• Manage, coach, and develop team members to enhance their careers and drive success, fostering a collaborative and results-driven culture within the team.

Sales Enablement and Process Management:

• Assist in the effective management of territory assignments, optimizing sales coverage, and alignment with organizational objectives.

• Lead and manage sales enablement initiatives, providing teams with the tools, training, and resources necessary to drive success.

• Analyze and optimize the deal process, ensuring compliance, improving contract hygiene and ensuring control processes

Data Strategy and Performance Metrics:

• Develop a data strategy that unifies, manages, and governs contact and account data leveraged by product, marketing, sales, and customer engagement teams.

• Work with operations leaders to develop a unified view of Revenue engine performance through aligned cadence management, targets, and integrated metrics.

Technology and Systems:

• Evaluate, implement, and optimize technology solutions to support Revenue Operations, including Salesforce CRM, 6Sense, Outreach, and other revenue intelligence platforms.

• Drive adoption and proficiency in technology tools among sales, marketing, and customer success teams to enhance productivity and effectiveness.

• Launch, audit, and manage new systems and tools to ensure alignment with business objectives and enhance operational efficiency.

What You'll Need

• Bachelor’s degree in Business Administration, Finance, or a related field. MBA or relevant professional certification is a plus.

• 7-10 years of experience in sales, marketing, or Revenue Operations, with a proven track record of driving revenue growth and operational excellence in a fast-paced, high-growth environment.

• Strong leadership skills, with demonstrated experience managing and developing high-performing teams and driving cross-functional collaboration and alignment.

• Proficiency in Salesforce and other revenue intelligence platforms such as GONG, 6Sense, Outreach, with the ability to leverage technology to drive efficiency and effectiveness. Certifications are a plus.

• Exceptional analytical and strategic thinking abilities, with the ability to translate insights into actionable revenue-enhancing strategies and drive continuous improvement.

• Excellent communication and interpersonal skills, with the ability to effectively communicate complex concepts and collaborate with stakeholders at all levels of the organization.

• Willingness to travel up to 25% of the time to support revenue team initiatives and engage with cross-functional teams and stakeholders.

What We Value At Ottimate (formerly Plate IQ), we value a growth mindset and seek high-performing, creative individuals who dig into problems and see the opportunities for success.

• We value those who believe improvement is always possible. At Ottimate (formerly Plate IQ), everything is a work in progress – we see room for growth in all areas

• We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function within the company

• We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply

What You'll ReceiveWe care deeply about making Ottimate an incredible place to work and invest a significant amount of time and energy into creating and maintaining a company culture that provides our team with a generous level of support whilst inspiring them to do their best work. The specific benefits/perks we offer are continually evolving, but currently include:

• Compensation: $150K - $175K

• Work from home in an energetic remote-first environment that supports flexible working hours and understands work-life balance.

• Competitive salary based on skills & experience.

• Medical, Dental, Vision and other Company-Subsidized Benefits for you and your family.

• Employer sponsored 401(k) with company match.

• Paid Time Off (and the encouragement to use it).

• Annual company retreats.

• Promote from within philosophy.

Beyond the tangible benefits though:

• You will be part of a growing team, at a pinnacle moment of scale for the business, and experience the excitement of working in a startup where each action makes a huge difference.

• You will have the agency to solve difficult problems creatively, the freedom to explore work that inspires you, and infrastructure to ensure you're constantly challenged and developing.

• You will work with sharp, passionate teammates solving some of the most unique challenges and positioning our product as a premier finance automation solution.

• Our commitment to empowering a diverse and inclusive workforce, celebrating differences, and creating a safe space for our employees to bring their whole selves to work is second to none.

• We are transforming entire industries using innovative technology including Artificial Intelligence, Payment Tech, and Neural Networks.

• Our leaders lead with a people-first approach; inspiring excellence, nurturing ideas, and finding creative ways to eliminate obstacles for cultivating growth.

• We truly love what we do and who we do it with - and we think you will too!

Ottimate is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.

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