Director Of Revenue Operations

At TrackFive, we've got big goals. We're on a mission to revolutionize recruiting with easy-to-use tools and platforms, and we envision a future where we can fill every open job with a qualified candidate. That's why we're looking for pioneers-people who blaze trails and are committed to doing great work. We might be small, but we are mighty--we've got more than a decade of skin in the game, yet we've managed to maintain our start-up feel. The TrackFive culture is centered around hard work, but we believe strongly in balance and having fun-in a nutshell, we love coming to work! We value different backgrounds and perspectives, believing that together, we can use our creativity and curiosity to makeamazingthings happen.

If you're ready to be a part of something exciting, TrackFive is currently searching for an accomplished Director of Revenue Operations.

What you'll do

The primary goal of the Director of Revenue Operations is to meet and exceed TrackFive's revenue expectations on a consistent basis. They are a growth-focused professional with killer interpersonal skills that builds strong, lasting relationships as the absolute depiction of TrackFive's brands. They drive success by managing and participating in all phases of the sales cycle and ensure that the highest level of customer service is consistently provided to all clients and prospective clients. They also work closely with coordinating departments to expand upon and enhance TrackFive's existing products, strategically supporting overall company growth.

The life of TrackFive's Director of Revenue Operations

• Participate in all phases of the client life cycle, including cold-calling, product demonstrations, negotiation, client onboarding, upselling, and retention efforts
• Build and cultivate relationships with key stakeholders across T5
• Stay abreast of current and emerging trends, unique opportunities, and challenges of the markets and geographies in which clients operate, and how it affects their business and initiatives
• Coordinate sales forecasting, planning, and budget processes-proactively monitoring and maintaining high levels of quality, accuracy, and consistency in planning efforts
• Track and utilize client analytics to provide suggestions for improving the client experience
• Enforce day-to-day sales goals and objectives in accordance with company directives
• Develop strategies and unique selling propositions to meet targets
• Partner with executive team to elevate sales incentives and compensation programs
• Work closely with administrative team to address billing concerns
• Partner with Product and Engineering teams to rapidly solve problems, bugs, and compatibility issues
• Represent TrackFive at tradeshows, showcasing products and services to potential clients and partners
• Hire, develop, and lead a dream team of salespeople and CSMs
• Develop, coordinate, and facilitate training for department
• Support T5 culture by living and breathing company values, being the ultimate team player, and habitually leading by example

Skills necessary

• Bachelor's degree in business, communications, or related field or relevant work experience
• Minimum 5 years' experience in sales or customer service leadership role
• Experience utilizing CRM systems and working knowledge of internet marketing tools
• Expert in selling strategies, strategic planning, and execution
• Proven ability to drive the sales process from plan to close

• Proven success in coaching and developing others, delegating, and leading through positive influence

• Impressive communication and presentation skills with the ability to creatively sell to all decision-making levels
• Genuine people-person that loves building relationships and demonstrates solid motivational and leadership skills
• Competitive spirit, driven to crush goals
• Ability to thrive in a dynamic, fast-paced environment
• Superior organizational skills
• Strong work ethic to act with integrity, take initiative, and be a team player
• Access to our Lancaster, PA office is required a minimum of 3 days per week

Why you want to work at TrackFive

• Free health insurance for employees with no waiting period
• Dental and vision insurance (TrackFive splits the cost with you)
• Your birthday is a paid holiday!
• Commission pay
• Company-paid short- and long-term disability insurance
• Company-paid life insurance
• Flex time
• Paid parental leave
• Company-matched retirement plan with no waiting or vesting period
• The opportunity to work-from-home a few days a week
• The ability to "shop" for other cool benefits like reimbursements for purchasing gym equipment, a discount on dependent healthcare, cash for vacation, or your favorite streaming services
• Work-from-home stipends for hybrid and remote employees
• Much. Swag.
• Cool in-office perks like free snacks, massages, yoga, and bring-your-pet-to-work days just to name a few
• The opportunity to work with a great group of people up to some very exciting things!
• The opportunity to attend our epic annual holiday party
• Central Penn Business Journal's Best Places to work in PA in 2019 & 2022

*TrackFive is an equal opportunity employer.