Director Of It: Business Apps & Projects

DEL-AIR Heating, Air Conditioning, and Refrigeration, Inc. is a growing industry leader with seven locations serving Central Florida - Clermont, Davenport, Tampa, Jacksonville, Melbourne, Sanford (headquarters), and Sarasota.

Primary Responsibilities: The Director, Business Apps & Projects will be responsible for understanding the goals and the interdependencies of functional departments and groups and leading large-scale complex IT projects in addressing overall business needs. Key responsibilities include project oversight, vendor management, IT budget management, governance & compliance, and IT strategic planning.

Specific Duties & Tasks:

· Supports CIO in day-to-today operations of the IT department, including managing a team of IT professionals and ensuring that all IT systems and processes are running smoothly.

· Collaborates with internal stakeholders to thoroughly understand the needs to be supported by the information systems and technology.

· Responsible for supervising and maintaining the organization’s repository of software applications through best practices and the appropriate staffing and management of a technical team.

· Acts as liaison with Information Technology and/or outside vendors to support relevant systems.

· Ensure that applications meet business requirements and systems goals, fulfill end-user requirements, and identify and resolve systems issues.

· Review and analyze existing applications effectiveness and efficiency, and then develop strategies for improving or leveraging these systems.

· Liaise with network administrators and software engineers to assist with quality assurance, program logic, and data processing.

· Evaluate new applications, systems software, products, and/or enhancements to existing applications throughout the enterprise.

· Collaborate with analysts, designers, and system owners in the testing of new software programs and applications.

· Analyze documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality.

· Ensure that any new software integration into company systems meets functional requirements, system compliance, and interface specifications.

· Coordinate feasibility studies for software and system products under consideration for purchase, and give advice based on findings.

· Maintains current understanding of industry standards, trends, and best practices through industry and other professional networks.

· Responsible for special projects as requested by management and other duties/ responsibilities as assigned to meet the ongoing needs of the organization.

· Ensure compliance with all Del-Air policies and procedures.

Supervisory Responsibilities:

· Identify, engage, and manage outside partners/vendors to provide services in support of operations of systems and technology services, and for projects for technology initiatives and in support of business processes.

· Lead, manage and provide guidance for programming efforts of both internal staff and 3rd party programming services.

· Supervise a team of Analysts and other technical staff who support implementations and solutions for the business.

Competencies:

· Excellent analytical, mathematical, and creative problem-solving skills.

· Excellent listening, interpersonal, written, and oral communication skills.

· Strong sense of urgency.

· Able to exercise independent judgement and take action on it.

· Logical and efficient, with keen attention to detail.

· Highly self-motivated and directed.

· Ability to effectively prioritize and execute tasks while under pressure.

· Strong customer service orientation.

· Experience working in a team-oriented, collaborative environment.

Qualifications:

· B.S. or B.A. degree in Business Administration, Management, Project Management, Computer Science, Engineering, or related field.

· Minimum of 5 years of experience in a Microsoft heavy technology environment, including 2-3 years of practical professional experience in project management.

· Strong Leadership Skillset.

· Experienced in Leading ERP support and implementations or at least one full enterprise ERP upgrade.

· Experience with process improvement projects.

· Proficiency with Power BI and other reporting tools desired.

· Experienced with designing, implementing, and maintaining SharePoint environments.

· Fundamental understanding of web-based systems programming and development.

· Proficient with MS Project or similar software and MS Office applications

· Ability to work effectively in a professional manner with technology staff, business stakeholders, end users, management, and others outside the organization.

· Demonstrated experience in leading cross-functional project teams.

· Proven history of successful large-scale reporting solution implementations.

· Extremely organized with great attention to detail.

· Eligible to legally work in the United States.