Director, Compensation Business Partner

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Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before.

We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations and a career at ServiceNow means challenging yourself to always be better.

This role partners with our sales business and the global HR team to create and deliver a compelling compensation value proposition for our employees and candidates alike, linking all programs to our vision and accelerated growth. You will play a key role in the review, design, development and implementation of global compensation practices and programs for our largest internal customer base.

What you get to do in this role:

• Serve as a trusted advisor and consultant to the senior leaders of our Sales business groups on all compensation programs and processes.
• Partner in the design, implementation, and review of base, variable, and equity compensation programs.
• Support various pay program design, implementation, and review, as well as the semi-annual bonus program and pay planning cycles
• Provide technical expertise and proactive guidance to monitor and maintain our competitive positioning, balancing internal equity and external competitiveness.
• Collaborate and advise HRBPs on compensation program rollouts.
• Partner closely with the recruiting organization to ensure sound, compelling and attractive offers are extended to secure the necessary talent to scale us to our projected growth in this challenging market.
• Monitor and implement changes to ensure compliance with pay regulations.
• Work with HR systems team to implement and test systems changes.
• Support the market analysis process and recommend changes to the salary structure.
• Partner with cross functional teams to develop analytic models to provide business insights and interpret market or internal trends.

In order to be successful in this role, we need someone who has:

• BS Degree plus 10+ years of compensation experience, preferably in a large multi-national company in the high technology sector
• 7+ years providing Compensation Business Partner support to various business groups, a mix of sales, engineering and G&A preferred
• 2+ years directly supporting the sales function, including senior sales leaders, as a Compensation Business Partner
• 2+ years of experience managing and developing people.
• An understanding and practical experience with role-level pay mix assignment, job role leveling, pay benchmarking with market survey data and familiarity with the overall sales-cycle within a SAAS or software business
• The ideal candidate will have a wide and varied skill set: an engaging personality, a thoughtful listener, an influential leader, an enthusiastic trainer, and a compelling communicator.
• You must also possess an analytical mind, have an organized work style, a keen eye for numbers and patterns, and the ability to work both strategically and tactically to carry out successful changes and programs.
• You must be comfortable sharing the logic behind your recommendations and be open to evolving your views with new information.
• Expert knowledge of compensation salary planning, incentive programs, equity plans, market pricing and analytics, particularly within technology and software companies.
• A working knowledge and awareness of labor laws related to pay.
• Advanced Excel skills.
• Workday experience required.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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