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Cognizant is seeking a Desktop/Field Services Engineer for a full-time opportunity in Santa Clara, CA.
Applications will be accepted until 4/10/2024
The annual salary for this position is between $60000 - $70000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Qualifications:
Cognizant is seeking a Desktop/Field Services Engineer for a full-time opportunity in Santa Clara, CA.
Applications will be accepted until 4/10/2024
The annual salary for this position is between $60000 - $70000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Qualifications:
- Good understanding of End User Computing IT infrastructure Devices to enable understanding of process and requirements - Desktops, Laptops, Printers, Handhelds, Smartphone etc.
- Good understanding of skills in Microsoft Windows & MAC desktop operating systems and business productivity applications ie Office.
- 4+ years' experience with 1+ years in similar or related role
- Experience in manufacturing/factory service delivery desirable
- ITIL/PMI professional is a big plus
- Good mix of Transition (External customer), Delivery and project experience in EUC and FSO environment.
- Candidate should have good understanding of Desk side Desktop Support including incident/requests, and break fix
- Should have very strong written and oral communication skills
- Flexibility with respect to time - client deliverables need to be met with a can do attitude
- Excellent problem solving/quantitative/analytical skills.
- Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels
