Conrad Petersen Dermatology is seeking a Front Desk Receptionist with a strong customer service background to join our growing team. This practice was founded in 2020 by Dr. Samantha Conrad and Dr. Erin Petersen. They have established a loyal patient following due to their exceptional quality of care and expertise. This collaboration aims to bring our patients a full-service medical, surgical and cosmetic dermatology experience in a nurturing environment.
Our office has a nurturing environment with a strong emphasis on work-life balance. If you enjoy staying busy, the option to work 36-38 hours in 4 or 5 days per week, a positive working environment, quarterly bonus opportunities, generous paid time off (PTO), profit sharing, and quarterly free incentives, please send your resume for consideration.
Benefits:
- Various tiered BCBS Medical plans offered
- Paid Time Off (PTO) up to two weeks per year. PTO is used for vacation, sick, and personal time. Along with seven paid holiday’s per year.
- 401K after one year of employment
- ProfitSharing 3-5% after one year of employment
- Positive office culture focused on a team based approach
- Quarterly incentives for in house elective/cosmetic services paid by the corp
Please visit our website for more information about our practice: www.conradpetersen.com
Responsibilities:
- Communicate effectively with the practice team, patients, physicians, and management.
- Answer phone calls, address patient questions, and speaks in a courteous and professional manner.
- Check-in and check-out patients in a timely, accurate and professional manner.
- Collect patient payments for
- Accurately schedules, changes and cancels appointments.
- Assists in maintenance and cleanliness of facility
- Maintains knowledge of surgical procedures, esthetic services and product lines in order to provide accurate information to patients as needed.
- Effectively communicate with patients regarding practice policies.
- Basic understanding of health insurance policies
Skills and Requirements:
- Excellent customer service, communication skills and general etiquette.
- Ability to understand patient’s needs and concerns
- Ability to work both as a team member and independently
- Organized and attention to detail
- Proficient with medical terminology.
- Computer proficient. Preferred with electronic medical records (EMR) knowledge.
- Knowledge of skin care products and the dermatology industry strongly preferred.
- Ability to effectively communicate with patients on treatments, practice policies and procedures as well as with physicians/management regarding operations.
Please send resume and cover letter. Please send Word or PDF files only.
Job Type: Full-time or Part -Time
Job Location: Chicago, IL 60657
Required education: High school or equivalent
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Employee discount
- Free parking
- Health insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Uniform allowance
Healthcare setting:
- Outpatient
- Private practice
Medical specialties:
- Dermatology
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Computer skills: 1 year (Required)
- Medical office: 1 year (Preferred)
Work Location: In person