Dental Receptionist

We are searching for an energetic, relationship-based, and self-driven front desk assistant to join our fun, close-knit team. Our office is run by a husband and wife dental team who are passionate about providing patient-centered, compassionate care. This is a long standing practice in the area and is known for the great care we take with our patients and employees. We are seeking an A team player who shares our desire to build relationships with our patients and create a positive experience for each person that comes into our dental practice. Our practice culture is centered on treating our staff and patients with dignity and respect. Ability to multitask, take initiative, positive energy, extraordinary customer service, and attention to detail are a must! Our team delivers state of the art dentistry and 5-star patient experiences, while offering competitive pay and benefits along with work and life balance.

The current opening is for a full time Front Desk Assistant to greet patients, answer phone calls, schedule appointments, and assist in other areas of the office as needed. You will be cross-trained in sterilization and flipping treatment rooms. Our schedule is Monday, Tuesday, Thursday, 7:30am-5:00pm, with a 1 hour lunch. Wednesdays are typically 10:00am - 4:00pm.

Job Type: Full-time
Hours: 34 - 40
Pay: $16- $20
Benefits:

• Employee discount
• Accrued Paid Time Off
• Flexible Vacation Time
• 401K

Responsibilities

• Greet and check in patients in a welcoming manner
• Register new patients according to established office protocols
• Answer and manage incoming calls and messages, including responding and complying with requests for information, scheduling patient appointments as needed, confirming upcoming appointments, and recalls according to office protocol
• Collect co-payments and verify insurance coverage
• Sort and distribute incoming and outgoing mail
• Clean and maintain a professional reception and office areas
• Assist patients to complete all necessary forms and documentation and update patient information in the data system in compliance with privacy and security regulations
• Work with the dentists and assistants to ensure that scheduling proceeds in an effective manner
• Process records and information filled out by patients and enter these in a computer database
• Take initiative to help facilitate patient care by flipping rooms and operating sterilization
• Manage Social Media accounts and generate new content

Knowledge/Skills/Abilities

• Organizational and communication skills
• Strong phone and computer skills
• Teamwork
• Initiative
• Confidentiality
• Knowledge of insurance verification preferred

Requirements and Qualifications

• High school diploma or GED equivalent
• Experience: 1+ years in a dental office setting preferred
• Language Ability: excellent verbal and written communication skills
• In order to be considered, please forward your resume as well as a minimum of 3 references.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• On-the-job training
• Paid time off

Healthcare setting:

• Private practice

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Ability to Relocate:

• Hendersonville, NC 28791: Relocate before starting work (Required)

Work Location: In person