Dental Office Manager

Dental Office Manager
Our Beautiful Practice in Lake Arrowhead is hiring a full-time Office Manager

Qualifications:

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Experience: 2 years Management

A. Staff Management:

Consistently and fairly administers all personnel policies as outlined in the Staff Policy Manual and the Doctor’s Personnel Administration Manual. Ensures proper staffing and the consistently competent job performance of each staff member. Establishes and maintains personnel files. Other areas of responsibility include:

· Hiring

· Training

· Plans and manages work schedules

· Assigning job responsibilities

· Supervising staff

· Insuring effective inter-office and patient communications

· Carrying out employee policies

· Facilitating good employee relations

· Continuing education

· Staff meetings

B. Patient Management:

Insure that patients are appropriately seen and treated in a professional, timely, and competent manner. Areas of responsibility include:

· Patient Contact

· Appointments

· Patient Finances

· Records

· Billing

· Insurance

· Payment Arrangements

· Delinquent Accounts

· Collections

C. Office Procedures:

Organize and establish methods and ways that enable each staff member to carry out their assigned duties as smoothly and effectively as possible. Monitor the timely generation of computer reports; supervise payroll and accounts payable; co-sign checks as authorized. Order controls and secure supplies and equipment. Other areas of responsibility include:

· Determining the scope of each job function

· Monitoring job competence

· Modifying and updating systems and procedures to insure optimum service to patients, the practice and employees

· Authorizing all purchase orders

D. Collections Management:

The Office Administrator has total accountability for financial management of patient care.

· Run outstanding insurance reports bi-weekly or more frequently to manage balances. Monitor turnaround time on all claims for payment. Contact insurance companies if any claims are outstanding over 30 days, if there are requests for additional information, or to discuss treatment that has been denied coverage. Overall aging over 90 day should be less than 6-8% of total receivables.

· Contact patients to collect owed amounts on delinquent accounts.

· Prepare necessary forms and letters for Doctor’s approval when turning accounts over for collection.

Job Type: Full-time

Pay: $30.00 - $40.00 per hour

Expected hours: 32 per week

Benefits:

• 401(k)
• Paid time off

Schedule:

• 8 hour shift

Experience:

• Management: 2 years (Preferred)

Work Location: In person