```Job Overview```
We are seeking a highly organized and customer-focused individual to join our team as a Front Office Coordinator. As the first point of contact for our patients, you will play a crucial role in providing exceptional service and ensuring smooth operations in our office. A confident and energetic personality is SO helpful. If you have experience in medical or dental office administration and enjoy working in a fast-paced environment, we would love to hear from you.
```Responsibilities```
- Greet patients and visitors with a warm and friendly demeanor
- Answer phone calls and schedule appointments using our electronic dental record system (We use OpenDental...we can train you)
- Verify insurance information and assist patients with completing necessary forms
- Collect payments and provide receipts
- Manage patient records and ensure accuracy and confidentiality
- Coordinate with dental staff to ensure efficient patient flow
- Handle patient inquiries, concerns, and complaints in a professional manner
- Maintain cleanliness and organization of the Front Office area
```Experience```
To be successful in this role, you should have:
- Previous experience in a dental office setting
- Strong knowledge of administrative support procedures
- Proficiency in using electronic dental record systems
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling patient information
At our practice, we offer competitive compensation and benefits, as well as a supportive team environment. If you are passionate about providing exceptional patient service and have the necessary skills and experience, we invite you to apply for the position of Front Office Coordinator.
Job Types: Full-time, Part-time
Pay: $20.00 - $30.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Free parking
- Paid sick time
- Paid time off
- Paid training
- Referral program
- Uniform allowance
Healthcare setting:
- Dental office
- Private practice
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed
Work Location: In person