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SalaryWe’re always looking for a talented and creative individual to join our team.
We are seeking a Customer Care Expert with supervisory, coordination or operations experience for part time or full time per week and a fairly flexible schedule.
We are especially interested in finding like minded people with a passion customer care, operations and management of shop and a desire to grow with the business. This person will have an attitude of excellence, entrepreneurial spirit, and professional demeanor. With a desire to help build a positive and productive team atmosphere. This is a fast paced environment so a strong work ethic and healthy sense of urgency is vital.
Potential to learn floral design is also an option for the right person.
Daily duties include tasks such as:
- Customer Care: taking orders, answering questions, etc
- Assisting customers in retail space and over phone
- Assisting in daily operations, very organized and detail-orientated
- Delivery and order coordination
- Assist in opening/ closing shop once trained
- Daily design room operations such as processing flowers, cleaning, etc.
- Possibly learning floral design
You will be working with the team to build a stellar reputation in the community. Being able to maintain high standards and process constructive criticism is a must. Our shop is working hard to build and establish a brand and style. Everyone on the team is responsible for making sure each gift that leaves our shop represents us well and the client’s vision to the best of our ability. Seeking strong team members that are comfortable maintaining excellence while being both quick and efficient.
A sample of working conditions include:
- Continuous hand manipulation including grasping, pushing, pulling, and fine skills
- Reaching above head and at shoulder level
- Standing and bending for 8 to 12 hours per day (possibly more during holidays)
- Lifting and carrying up to 50 lbs
We are open 6-days a week. Seeking someone available to work Saturdays as needed. Understand that during the holidays, these are busy times for florists and we will need a strong team that can work as many hours as needed.
We welcome candidates from variety of backgrounds who share our passion for excellence. Unparalleled client care is the foundation and constant goal of the Williams Flower and Gift. We work hard to create the best experience possible for our clients and use our knowledge and expertise in matching the perfect piece to the client's needs, this team delivers best-in-class service to clients who place orders via phone, email, and online.
If you are excited about this possibility and able to complete training at our Tacoma location.... if feel you would be a great fit we look forward to hearing from you.
Potential for advancement for the right person.
We use a 90-day period to gauge your ability and make sure we’re all a good match. Your final pay rate will be determined at your 90-day evaluation.
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Expected hours: 5 – 50 per week
Benefits:
- Flexible schedule
- Paid time off
Experience level:
- No experience needed
Shift:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- No nights
Weekly day range:
- Monday to Friday
- Weekends as needed
- Weekends only
People with a criminal record are encouraged to apply
Experience:
- Retail sales: 1 year (Preferred)
- Merchandising: 1 year (Preferred)
- Customer service: 2 years (Preferred)
Work Location: In person
