We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service/Data Entry representative. This position requires excellent communication skills in both and English, as well as strong data entry abilities. As a Customer Service/Data Entry representative, you will be responsible for providing exceptional Customer Service and accurately entering customer information into our database.
Duties:
- Communicate with customers in a professional and friendly manner, both over the phone and via email
- Assist customers with inquiries, concerns, and requests
- Provide product information and resolve any issues or complaints
- Perform data entry tasks with speed and accuracy
- Maintain customer records and update information as needed
- Conduct outbound calls for sales and upselling purposes
- Follow phone etiquette guidelines to ensure positive customer interactions
Skills:
- Strong data entry skills with high accuracy and attention to detail
- Excellent Customer Service skills, including active listening and problem-solving abilities
- Ability to communicate effectively in a professional manner
- Experience in sales or outbound calling is a plus
- Familiarity with phone etiquette principles
- Ability to work independently and as part of a team
If you have any further questions please give us a call at 708-344-4114, Unistaff Inc
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
- Under 1 year
Shift:
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person