Duties & Responsibilities:
After successful knowledge of the following Level 1 tasks:
- Receives and verifies cash from customers and follows all cash handling procedures
- Accurately reconciles cash drawer daily including scanning of all images
- Processes customer transactions: Loan payments, deposits, withdrawals, cash checks, and monetary instruments.
- Receives and verifies checks, examines items for appropriate endorsements and completes hold requests as needed.
- Understands and is able to Navigate NuPoint Core System
- Navigates the S drive according to job duties
- Accurately process savings bonds for redemption
- Processes cash advances
- Able to accurately complete a check order form
- Effectively demonstrate digital solutions to customers or potential customers
- Understand and operate technically advanced banking equipment such as cash recyclers and coin counters as available in your branch.
- Basic knowledge and navigation skills of Internet banking and Mobile App
- Basic digital equipment knowledge
- Annually participate in Robbery/Security training
- Read and attest to both the Employee Handbook and the Business Continuity Plan
- Complete mandatory online training course
Requirements:
High School Diploma/GED or related experience.- Strong communications (written and verbal), customer skills, & interpersonal skills
- Strong computer skills
- Proficient with PC based teller software or willingness to learn
- Be able to operate email