Customer Service Representative

Schedule: Monday-Friday 8A-5P

Location: Monroe, WA

$21 hourly

Full time and benefits

Contract to hire

Description:

The Customer Service Representative processes customer orders received by fax, email, online or telephone in an accurate and timely manner with attention to Customer Service. Provides information on available promotions, new product upsells and product and/or service information as requested. Performs duties while taking into consideration the company’s commitment to our seven Core Values such as Sustainability (people, the planet, and profit) in the planning and implementation of all actions related to the area of responsibility.

Skills:

Customer service, Customer support, Help desk, Call center, multi tasking, detail, customer care, Data entry, Customer service call center, call center experience, Customer Service oriented

Additional Skills & Qualifications:

Must be Customer Service oriented with a strong Customer Service skill set.

Proven ability to deal with high profile and demanding accounts and customers

Knowledge of Natural Factors products an asset.

Professional and pleasant telephone soft skills

Strong written and verbal communication skills

Computer literate, including MS Office

Knowledge of Syspro 8.0 an asset.

Excellent attention to detail.

Ability to organize, prioritize and multitask

Ability to work under pressure to meet deadlines.

Must work well individually and in a team environment

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.