Customer Service Representative - State Farm Agent Team Member

Position Overview:
Are you an outgoing and customer-focused individual with fluency in both English and Spanish? Do you have previous experience working with State Farm Insurance Companies? If so, we have an exciting opportunity for you to join our team as a Bilingual Customer Service Representative at a State Farm independent contractor agency! Our agents specialize in offering State Farm insurance and financial services, and we are seeking someone who can effectively communicate with and support our diverse clientele.
Responsibilities:

• Build and nurture strong relationships with customers, providing personalized support in both English and Spanish as needed.
• Utilize a customer-centric approach to assess individual insurance needs and recommend suitable State Farm products and services.
• Drive business growth by generating leads, scheduling appointments, and effectively promoting our offerings within the Spanish-speaking community.

Enjoy the Benefits...

• Competitive compensation package, including hourly pay, commissions, and bonuses.
• Health benefits and 401K plan.
• Generous paid time off for vacation, personal, and sick days.
• Flexible scheduling options to accommodate work-life balance.
• Opportunities for professional development and advancement within our agency.

Requirements:

• Fluency in both English and Spanish, with the ability to effectively communicate and assist customers in both languages.
• Prior experience working with State Farm, understanding their products, services, and procedures.
• Exceptional communication skills across written, verbal, and interpersonal channels.
• A people-oriented mindset with attention to detail and proactive problem-solving abilities.
• Ability to learn and adapt to various computer systems and software.
• Comfortable working in a dynamic, team-oriented environment.

If you meet these qualifications and are motivated to excel in this role, we encourage you to submit your application today. We look forward to connecting with you and exploring the next steps in our interview process.

This is a remote position.