Job Description
As Customer Service Representative - State Farm Agent Team Member for Stephanie Sponder - State Farm Agent, you are vital to our daily business operations and
customers success. You grow our agency through meaningful client relations and acting as a liaison
between customer needs and agency departments. You improve the lives of our customers by
proactively marketing relevant products and services.
Are you a highly motivated individual with a passion for building strong relationships and achieving
outstanding results? If you have a natural flair for sales, a team-oriented mindset, and an unwavering
belief in the power of a positive attitude, we have an exciting opportunity for you to join the
Stephanie Sponder Insurance Agency as a Customer Service Role.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly Customer Service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Promote successful and long-lasting customer relations.
- Self-Motivated: You have an innate ability to set goals, stay focused, and proactively seek opportunities for growth and success.
- Team-Oriented: While you excel as an individual, you also thrive as part of a cohesive team, valuing the collective achievement.
- Positive Attitude: Your belief in the power of positivity allows you to approach challenges with enthusiasm and embrace each day with a can-do spirit.
- Initiative: You are not afraid to take the lead, explore innovative solutions, and go above and beyond to exceed expectations.
- People Person: You genuinely enjoy engaging with others, building relationships, and helping people find solutions that suit their unique needs.
- Extroverted: Your outgoing nature energizes and inspires those around you, making every interaction a memorable one.
- Paid time off (holidays and personal/sick days)
- Salary plus commission/bonus
- Health benefits
- Growth potential/opportunities for advancement within my agency