Customer Service Representative.

We are seeking qualified candidates for a Customer Service Representative position with one of our esteemed logistics clients. As a Customer Service Representative, you will play a pivotal role in ensuring customer satisfaction and resolving inquiries in a timely manner.
Various shifts
$16/hr.
Responsibilities: ...

Assist customers and business partners via telephone and email, addressing inquiries and resolving issues promptly.
Handle customer complaints professionally, ensuring a positive resolution.
Diagnose, assess, and resolve problems related to delivery routes, including monitoring progress and verifying documentation.
Process changes or cancellations to delivery orders accurately and efficiently.
Scan haul-away pods and verify stamps to ensure proper handling of materials.
Working hours: 5:00 AM - 5:00 PM (Various Shifts Available)
Skills:
Strong customer service skills with the ability to resolve issues effectively.
Excellent multitasking and organizational abilities, thriving under pressure.
Confidence, attention to detail, and proficiency with numbers.
Ability to interact effectively with truck drivers and other stakeholders.
Professional email writing skills and competence in MS Office, Excel, Outlook, and databases.
Familiarity with inventory management and warehouse systems.
Education:
High School
Experience:
1-4 years
Qualifications:
Experience with Microsoft Office programs (MS Project, Word, Excel, PowerPoint).
High school diploma or equivalent.
1 year of related experience, preferably within a warehouse environment
We value our employees and offer opportunities for growth and advancement. Join our dynamic team and contribute to our success while developing your skills in a supportive environment. Interested candidates should apply online through our website with their current resume today!

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).