Sales & Customer Service Representative (Prairieville)

Sales & Customer Service Representative (Prairieville)

EME Company has been in business for over 60 years. We are a medical textile company with a new production facility in Prairieville, LA. We are experiencing remarkable growth, therefore the opportunities for successful individuals can be significant.

Experience - Do you enjoy playing a vital role on a dynamic sales team, delivering the best Customer Service while working to achieve a common sales goal? If so, this Sales position could be just the fit for you!

Sales & Customer Service Representative(Prairieville) Responsibilities

The Sales & Customer Service Representative shall:

• Providing introductory product information to new and existing customers
• Ensuring that customers are satisfied with products
• Following up with customers or clients to check order satisfaction to create repeat business
• Letting customers or clients know about additional products to create new sales
• Determining the quickest, most effective ways to answer a client’s or customer’s questions
• Escalating queries and concerns
• Troubleshooting common issues with a product and documenting customer feedback and needed follow-up actions
• Working with other sales team members and other departments to find appropriate solutions
• Interpersonal and Customer Service skills
• Analytical and problem-solving skills
• Multitasking and organizational skills
• Ability to answer a high volume of calls and/or emails daily
• Ability to share work among a Customer Service & sales team
• Attentiveness and patience
• Time-management skills
• Ability to find the positive in any situation

Sales & Customer Service Representative(Prairieville) Education

High School diploma

Experience - MUST HAVE a minimum of 2 years of experience in direct sales, inside or outside

Work Schedule The Sales & Customer Service Representative works 8:00am - 4:30pm Monday - Friday

Sales & Customer Service Representative (Prairieville) Salary & Benefits

Starting salary is dependent on experience

Insurance benefits, 401K, paid vacation and paid holidays included

How to Apply

Email resume or apply in person at 38054 Reulet Oaks Drive, Prairieville, LA 70769

Monday - Friday 8:00am-4:00pm

All candidates will be required to pass a drug screen.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Prairieville, LA 70769: Relocate before starting work (Required)

Work Location: In person