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Form of workLooking toTRADE UPto a better opportunity?Gene Johnson Plumbing & Heating is looking to hire the best Customer Service Representatives in the area. If you want to trade doubt for direction and find a place to focus on your career, come join our top tier team! You will benefit from hourly pay plus unlimited commission earnings with the peace of mind of a stable and secure local brand.
Why Join This Team:
- Medical, Prescription, Dental, Vision, Group Life, HSA, Matching 401k benefits up to 4%
- On-going training & development, growth opportunities
- Paid Holiday
- Paid Vacation
- Paid Training
- Uncapped commission earnings
What YOU will do:
- Answer, direct, support, and resolve incoming calls with customers and service techs
- Outbound calls to existing clientele to schedule maintenance and other services.
- Schedule, review, and confirm incoming appointments for service, repair, plumbing, sales, etc.
- Track customer interactions and transactions using organized, effective, and concise documentation within the customer database
- Schedule and dispatch field team members to qualified jobs
Qualifications:
- Excellent phone skills
- HIGH proficiency in typing skills and attention to detail
- Exceptional interpersonal and communication skills
- Ability to juggle multiple tasks in a fast-paced work environment
- Able to navigate multiple applications and systems while on the phone with customers, entering data and completing all required entries prior to finishing the call
- Any type of construction/dispatch computer system software is also helpful.
- Service Titan a MAJOR PLUS!
- Bi-lingual a plus!
At Gene Johnson Plumbing & Heating, we pride ourselves on not only taking care of our customers and their needs but also on treating every one of our super techs with respect. If you are in the Seattle area and are looking for a company where you can grow in your career, then Gene Johnson Plumbing & Heating may be just the place for you!
