Customer Service Representative

Overview

We are currently seeking a Customer Service Representative to join our team in Dothan, AL. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is a great opportunity for individuals who are passionate about customer satisfaction and enjoy working in a fast-paced environment.

Duties

- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Provide accurate information about products, services, and promotions
- Assist customers with resolving any issues or concerns
- Perform data entry tasks to update customer accounts and maintain accurate records
- Make outbound calls to follow up with customers or provide additional information as needed
- Utilize effective phone etiquette to ensure positive customer interactions
- Collaborate with other team members to ensure excellent Customer Service at all times

Experience

- Previous experience in a Customer Service is not needed
- Strong communication skills, both verbal and written
- Willing to learn data entry and computer systems
- Ability to handle difficult situations with professionalism and empathy
- Sales experience is beneficial but not required

If you are a motivated individual who is dedicated to providing exceptional Customer Service, we encourage you to apply. Join our team today and be part of a company that values its employees and offers opportunities for growth.

Note: This job description is intended to provide an overview of the position and does not include all the tasks that may be assigned.

Job Type: Part-time

Pay: $10.00 - $12.00 per hour

Expected hours: 20 – 35 per week

Benefits:

• Flexible schedule
• On-the-job training
• Paid time off
• Professional development assistance

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Dothan, AL 36303: Relocate before starting work (Required)

Work Location: In person