Address
Form of work
Salary```Duties```
- Provide exceptional Customer Service to clients via phone, email, and in-person
- Utilize effective communication skills to understand customer needs and provide appropriate solutions
- Analyze customer accounts and provide accurate and timely information
- Maintain a high level of professionalism at all times
- Collaborate with cross-functional teams to resolve customer issues and ensure customer satisfaction
- Process orders, returns, and exchanges accurately and efficiently
- Update customer information in the database
```Skills```
- Strong verbal and written communication skills in English (Bilingual or Multilingual skills are a plus)
- Ability to communicate effectively with customers from diverse backgrounds
- Excellent active listening skills
- Proficient in using computer systems and navigating multiple software applications
- Ability to analyze customer needs and recommend appropriate products or services
- Sales experience is a plus
Note: Fluency in Spanish is highly desirable for this position.
This is an exciting opportunity for individuals who are passionate about providing exceptional Customer Service. We offer competitive compensation, comprehensive benefits package, and opportunities for career growth. If you are a motivated individual with excellent communication skills, we would love to hear from you.
Please note that only qualified candidates will be contacted for further consideration. Thank you for your interest in joining our team!
Job Type: Full-time
Pay: $16.19 - $17.43 per hour
Benefits:
- Flexible schedule
- On-the-job training
- Paid time off
Experience level:
- No experience needed
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- In-person
- Office
Work Location: In person
