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Form of workJob Description
Do you have a background in Customer Service or insurance? Are you interested in working for a community-oriented company that puts people first and strives to go above and beyond for the customer? Join a Lincoln based insurance and financial services company whose purpose is to fulfill life!
Your New Organization:
A top-notch Lincoln insurance and financial services company is looking for a Customer Service Representative to join their fantastic team.
What matters most as theCustomer Servicerepresentative:
- 8:45am-5:30pm Monday-Friday shift 1 day late 10:15am-7:00pm
- Compensation is $19/hour.
- Benefits in a Card: 3 medical plans, dental and vision
- Additional benefits such as: group accident, critical illness w/ cancer benefits, short-term disability, behavioral health, term life, and identity theft
- Weekly pay via direct deposit or pay card.
Your new role as theCustomer Service Representative:
- Assist with customer inquiries via telephone, email, or other written correspondence.
- Administer functions of group administration including new case set up and issue, billing, collection, and reconciliation of premium, processing small case policy changes, on-going administration, group terminations, and final accounting.
- Research customer needs and problems to develop informed, innovative solutions.
- Handle and complete special assignments and projects within provided timeframes.
Your experience as theCustomer Service Representative:
- Must have a high school diploma or equivalent.
- Minimum 1-2 years related experience required, 1-3 years of client service experience preferred.
- Previous experience in insurance, banking, and/or healthcare is a plus!
- Ability to work in a fast-paced environment and multi-task.
- Excellent telephone skills, problem solving, analytical and decision-making skills.
- Ability to prioritize tasks and consistently meet deadlines.
If you have experience in phone Customer Service this might be the position for you, apply today!
Your Career Partner:
Veteran-founded and family-owned, The Reserves Network specializes in connecting exceptional talent with rewarding opportunities. With our extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. Submit your application for consideration in this and other positions and gain exclusive access to our mobile app for job notifications.
As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. However you identify and whatever your background, we encourage you to apply today.
