Address
Form of work
SalaryWage: $19.14 - $26.87 per hour
Benefits Offered
Testing Required With Appointment
Available Until: 5:00 p.m. CST, April 9, 2024
DEPARTMENT
Utility - Customer Service
SUMMARY
Under the supervision of the Customer Service Supervisor, with a dotted line to Customer Service Leads for day to day operations, performs a variety of office and clerical duties involving customers, customer information, and customer account servicing.
QUALIFICATIONS
Any combination of training and experience equivalent to a high school diploma, plus at least two years of experience in an office environment. Bi-lingual is a plus.
ESSENTIAL FUNCTIONS OF THE JOB
- Attends to walk-in customers by answering questions, directing to other personnel or recording payment.
- Processes connect and disconnect service orders.
- Updates customer database concerning connects, disconnects, shut-offs, and name changes.
- Reconciles cash drawer for register on a daily basis and prepares bank deposit.
- Maintains landlord signed order files.
- Coordinates budget billing authorization.
RESIDENCY REQUIREMENT
Must physically reside within a thirty (30) minute response time from their primary duty station.
HOURS
40 hours per week, 8:00 a.m. - 5:00 p.m., Monday through Friday
APPLICATION PROCESS
Interested individuals may apply online (link available at top of this page).
Human Resources
1228 N Denver Ave
Hastings, NE 68901
402-462-3535
Deadline to apply: 5:00 pm CST, April 9, 2024
EOE/M/F/D/Drug & Alcohol Free Workplace/E-verify Participant
This position is subject to veteran's preference per Neb. statute 48-225 thru 48-227.
