### Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and assisting them with their financial needs. This is a great opportunity for someone who enjoys working in a fast-paced environment and has a passion for building strong customer relationships.
### Responsibilities:
- Provide outstanding customer service by responding to inquiries and resolving issues promptly and effectively
- Identify and escalate potential fraud or suspicious activity to the appropriate department for investigation
- Build and maintain strong relationships with customers, ensuring their satisfaction and loyalty
### Requirements:
- Strong mathematical skills with the ability to perform basic calculations accurately
- Excellent communication skills, both verbal and written
- Proficient in using computer systems and software applications
- Ability to multitask, prioritize, and manage time effectively
- Detail-oriented with strong problem-solving abilities
- Demonstrated ability to work well in a team environment
If you are looking for an exciting opportunity to join a dynamic team and make a positive impact on customers' financial lives, we encourage you to apply today!
Job Type: Full-time
Pay: $17.11 - $21.81 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Experience level:
- No experience needed
Schedule:
- Monday to Friday
Work Location: In person