Customer Service Coordinator

Customer Service Coordinator

Lancaster, OH

Fairfield Heating & Cooling is now seeking a full-time Customer Service Coordinator to join their team in Lancaster, Ohio! Fairfield H&C is a locally owned and operated company committed to our customer's comfort year-round since 1994. Our team offers over sixty years of experience in the design, installation, and service of residential and commercial HVAC systems.

What we can offer YOU:

• Pay: $15 - $17/hour, after hours spiff and commission pay
• Health insurance
• Life insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• 7 paid personal days at 1 year employment anniversary
• Excellent work/life balance

Schedule:

• Monday - Friday
• 7:30 AM - 4:30 PM
• In office

Our Customer Service Coordinator will:

• Answer incoming phone calls and schedule customer appointments
• Schedule customer part repair appointments
• Order parts for technicians and customers.
• Quote repair pricing to customers
• Track vendor orders

The right candidate will have:

• Previous Customer Service experience required
• Basic Quick Books 
• Basic Microsoft Office
• Ability to learn our software
• Excellent written and verbal communication skills
• Well Organized
• Detail Oriented
• Ability to work with a team and independently

Does this sound like a good fit for you? Come join our team! Apply with a current resume today!

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