Client Services Coordinator

Full Job Description

Overview:

Location: Strongsville (Hybrid)

What We Offer:

• Competitive wages and bi-monthly pay
• Unlimited Sales Commission
• Continued training and development
• 3 weeks of PTO
• Insurance benefits

Who You Are:

A dependable, compassionate and empathetic professional looking for a career with profound purpose. You are motivated by helping others and providing quality service above all else. You are driven by making an impact and contributing to a better quality of life for the aging population. You want to show up and make a difference each and every day.

What You Will Do:

You will have the ultimate responsibility to help implement customized care plans that encompass solutions to nurture the whole person in mind, body and spirit. You will be providing impeccable care to clients by assisting in scheduled activities as well as overall care management. You will treat your clients like family, going above and beyond to enhance their quality of life.

Responsibilities:

Essential Functions:

• Answer calls during business hours
• Work with team to help schedule caregivers with clients
• Perform in-home visits with prospective clients in their homes
• Perform screening calls and interviews for new caregivers
• Assist with onboarding new clients and caregivers
• Be a backup for caregivers who might have to call off
• Keep order, safety and client enjoyment top of mind at all times

Required:

• Administrative experience
• Client communications experience
• Valid drivers license
• Reliable vehicle

Preferred:

• Senior care experience
• In-home care scheduling experince