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Form of workGet to know us:
Girl Scouts of Western Ohio is shaping the future of girl leadership! Our core strengths are rooted in our agile teams, our innovation and our belief that learning never stops. Joining Girl Scouts means you will be part of a inclusive team-centric organization where the girls and communities we serve are our top priority. Working at Girl Scouts of Western Ohio gives you the opportunity to build a meaningful career while you grow personally and professionally! If you would like to empower girls to make the world a better place - you belong at Girl Scouts! Join the movement!
What you'll be working on:
- Deliver exceptional customer service to all members, both internally and externally, via in-person, email, and telephone interactions;
- Seek to understand inquiries, engage in problem-solving through research, and deliver solutions to resolve questions and issues that customers bring to you;
- Track all customer interactions using Salesforce (Customer Relationship Management);
- Partner with the data and inside sales teams to maintain data integrity by entering information accurately and in a timely manner;
- Maintain a customer-centric environment in public areas of council facilities.
- Primary Schedule: Monday and Friday 8:30 am to 5:30 pm Tuesday, Wednesday and Thursday 9:00 am - 6:00 pm.
What you'll need:
- High school diploma or GED equivalent.
- Minimum of one year experience working in a office setting.
- Proficient in Microsoft Office (Word, Excel and Outlook).
- Experience with Customer RelationshipManagement software preferred.
- Strong customer service, oral, and written communication skills.
The perks:
- Ability to build your skills and grow your career.
- Supportive environment for learning and development.
- Flexibility for work/life balance.
- Opportunity for hybrid teleworking arrangement.
- A high-achieving and fun team.
- Casual dress code.
- Competitive pay and generous benefits package.
We are proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce and are committed to creating an inclusive environment for all.GSWO is an EEO/Minority/Female/Disability/Veteran employer.
