Address
Form of workJob Description
GREAT LAKES HYUNDAI IN STREETBORO IS GROWING!
Join our team of BDC Customer Service Coordinators
Job Summary: We are looking for a BDC Customer Care Specialist to join our growing team! The right candidate will have excellent interpersonal and communication skills and the ability to successfully educate customers on our product and feature offerings.
Benefits
- Health, Vison, Dental, and Life insurance
- Short and Long Term Disability Insurance
- Vacation time
- PTO
- 401(k)
- Opportunities for growth
Responsibilities
- Promote and seek out opportunities to deliver a top-notch customer experience
- Interact with customers via the internet and via phone calls to identify their individual needs and opportunities for new/used cars sales presentation
- Work closely with the BDC Manager and other BDC sales team members to ensure sales lead opportunities are accounted for and appropriate notes are made in the CRM
- Complete phone calls as assigned by the BDC Manager
- Stay informed about new products, features, accessories, etc., and their benefits to customers
Qualifications
- Sufficient reading skills to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
- Strong verbal and written communication skills
- Ability to multitask
- CDK knowledge preferred, but not required
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
