Company

Eps SecuritySee more

addressAddressGrand Rapids, MI
CategoryInformation Technology

Job description

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Description:

OUR BENEFITS

  • Competitive starting pay
  • Career advancement opportunities
  • Annual merit raises
  • A robust benefit package (healthcare, dental, vision insurance, life and LTD)
  • 401(K) & company contributions
  • Education reimbursementPaid time off and company holidays
-

#INDSJ

EPS is looking for a talented individual for the position of Customer Care Representative . This person will be responsible for providing excellent customer service to our customers.

Job Requirements :

  • A high school diploma or GED.
  • One (1) to three (3) years data entry experience.
  • Proficient in Microsoft programs (Word, Excel and Outlook).
  • Strong interpersonal skills needed to deal courteously with co-workers and customers.
  • Organizational skills required and ability to effectively prioritize work to meet required deadlines.
  • Must be detail oriented and exhibit a high degree of accuracy.
  • Must have a friendly phone voice with a positive attitude.
  • Three (3) plus years’ experience in customer service preferred.
  • Must have excellent verbal and written communication skills and have a passion to help others.
  • Must be able to pass a criminal background check and drug screen

How To Apply:

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Responsibilities:

  • Respond to customer inquiries via phone and email.
  • Work with other departments to resolve customer inquiries and concerns.
  • Assist with collections and A/R tasks.
  • Meet email processing and call handling metrics.
  • Assist with various administrative duties as assigned.

Job Requirements :

  • A high school diploma or GED.
  • One (1) to three (3) years data entry experience.
  • Proficient in Microsoft programs (Word, Excel and Outlook).
  • Strong interpersonal skills needed to deal courteously with co-workers and customers.
  • Organizational skills required and ability to effectively prioritize work to meet required deadlines.
  • Must be detail oriented and exhibit a high degree of accuracy.
  • Must have a friendly phone voice with a positive attitude.
  • Three (3) plus years’ experience in customer service preferred.
  • Must have excellent verbal and written communication skills and have a passion to help others.
  • Must be able to pass a criminal background check and drug screen.

Refer code: 9244018. Eps Security - The previous day - 2024-05-12 20:57

Eps Security

Grand Rapids, MI
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