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Form of workJob Description
Diversified Sourcing Solutions has partnered with a leader in the commercial furniture industry and has an immediate career opportunity in the East Tampa Area. This candidate will be responsible for learning and supporting the goals and objectives of the company. This candidate will also be responsible for exceeding client expectations and assisting clients with complex needs.
Schedule:
M-F 8 AM - 5 PM
Pay Rate:
$20-$22/hr paid Weekly.
Immediate Benefits: Health, dental, vision, short-term disability, and life insurance.
Responsibilities
- Provide Customer Care for assigned Dealer/TM Portfolio
- Check Order Status, Check Inventory, Track Shipments
- Provide Product Info & Pricing, etc
- Partner with Territory Managers & Independent Sales Reps
- Process QA Requests and Order Addendums from Order Entry Team
- Request SIFs for large projects
- Process XML & EDI Orders
- Process Demo Requests, Parts Express, and Warranty & Replacement Orders. Process Corporate Portal Customer Requests
- Cancel/Revise Purchase Orders after released into production by OE
- Correspond with Corporate's DC Support (Multi-Textile, Customer Grommet locations, Layout drawings, COM, BOs, PDNs, etc)
- Correspond with Corporate Product & Pricing Coordinator
- Handle credits to be applied (replacement orders, memo bill, discount-to-keep, credit rebill, etc)
- Return Authorizations (non-Demo)
- Freight Claims
- Facilitate Showroom Walk-Ins and Appointments
Qualifications
- Superior verbal and written communication skills with a strong ability to solve problems effectively and efficiently
- Strong attention to detail, ensuring purchase orders are placed in a timely manner and any questions regarding purchase orders are handled properly
- Ability to multi-task and adjust priorities dynamically to meet deadlines and changing goals
Requirements:
Must be authorized to work in the U.S.
Must successfully pass a drug screen and background check.
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