Cost Strategy Administrative Specialist

The range for this role is $17.79 - $22.60

Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This role includes opportunity to receive an annual bonus target of 5% of annual eligible earnings. Actual bonus amounts are determined by length of time in role, individual performance, and organizational performance.

Interested applicants must be willing to work onsite at least 3 times per week in our Melbourne, FL office. 

The Mission

At Christian Care Ministry we believe that Christians can, and should, share in one another's burdens. Through the use of Medi-Share, a healthcare sharing ministry for Christians, we cultivate that belief.

The Team

Everyone at Christian Care Ministry is in agreement with our Statement of Faith, which outlines our core beliefs. Although we aren't perfect people, we are serving our perfect God to the best of our ability.

The Job

The Cost Strategy Administrative Specialist is responsible for providing administrative assistance to the Provider Contracts Manager and Negotiations department. This job is ideal for those who enjoy a fast-paced and collaborative working environment.

Essential Job Duties & Responsibilities

• Generate, prepare, and disseminate daily leads for Negotiations Administrators
• Prepare, review, and transmit negotiation correspondence to medical providers
• Manage correspondence from providers and/or members, fielding appropriate documents and messages to Negotiations Administrator for their review
• Contact providers and members as appropriate to follow-up on status of negotiation cases
• Act as department liaison with outside vendor(s) in communicating key needs pertaining to sensitive negotiations, following-up on status as appropriate
• Create, update, and log negotiation records with key data points pertaining to dollar savings, status updates, and negotiation agreements
• Accurately transmit finalized negotiations case data to bill processing department for timely sharing
• Research and analyze discrepancies
• Analyze department processes and collaboratively work with team on implementing improvements 
• Contribute to the exercise and expression of Christian Care Ministry's Christian beliefs
• Perform all other duties as assigned

Essential Skills & Abilities

• Strong oral and written communication skills - able to coherently, intelligently, and grammatically articulate, both verbally and in written form, key processes and outcomes to members and providers
• Strong analytical skills - ability to diagnose complex problems and issues with data not easily understood
• Strong computer skills - proficient in Microsoft Office Suite, Salesforce, Netsuite, etc.
• Strong reading and comprehension ability - must be able to accurately receive and relay information between various parties
• Planning and organizing - ability to work efficiently and effectively without supervision in order to meet deadlines, adapting appropriately when faced with competing priorities
• Excellent team working skills - ability to collaboratively work with peers and management to maintain a positive and cohesive work culture
• Can type at least 30 words per minute
• Detail oriented - must be able to accurately input data and metrics across multiple systems
• Strong interpersonal and intercultural competencies 

Core Competencies/Demonstrable Behaviors

• Collaborates - Builds partnerships and works collaboratively with others to meet objectives. This role requires a high level of internal customer interaction to meet objectives.
• Communicates effectively - Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of difference audiences.
• Interpersonal Savvy - Relates openly and comfortably with a diverse group of people.
• Drives Results - Consistently achieves results, even under tough circumstances and tight deadlines.
• Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.
• Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Nimble learning - Actively learning through experimentation, using both successes and failures as guides.
• Plans and aligns - Planning and prioritizing work to meet commitments aligned with organization/departmental goals.
• Demonstrates self-awareness - Uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses, discerning what areas can be improved

Education and/or Experience

• High school diploma with 2-3 years' experience in an administrative assistant/support role required.

• Medical industry experience is preferred. 

Supervisory Responsibilities

• This job has no supervisory responsibilities

Incentives & Benefits

We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.

For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:

• Medical
• Health Savings Account
• Employer Paid Life Insurance and Long-term Disability Insurance
• Dental
• Vision
• Short-term Disability
• Accident, Critical Illness, Hospital Indemnity
• 401(k) - up to 4% match
• Paid-time off - accrued bi-weekly
• Wellness plan
• Employee Assistance Program
• Anniversary Awards Program
• Birthday Awards