Corporate Event Specialist (Cvent)

Habitat for Humanity International (HFHI) is currently seeking a talented professional for the role of a Corporate Event Specialist with a skillset expertise in CVENT. This individual will be responsible for providing event administrative support to the Director of Global Events, managing event registration, communicating with vendors, managing data entry, and overseeing billing for global events annually including the Carter Work Project, U.S. Affiliate Conference, and Staley Leadership Conference. Under guidance from the Director of Global Events, the Event Specialist will also be responsible for organizing and managing pre-event logistics support as assigned, as well as manage volunteer check-in and registration onsite at global events. While many events and conferences are held in the U.S., the incumbent should be prepared to travel and support select global events and conferences which take place in other countries, as needed.
This position will be remotely based within the US.
Key Responsibilities:

• Build out event registration sites using CVENT; work closely with IT to ensure seamless interface of fundraising platform (TeamRAISER) where relevant for certain events. 10%
• Develop event messaging with guidance from the director of global events and senior director of public engagement (e.g., welcome emails, summary overview of event) and coordinate with hotel or conference venue to obtain and upload site maps, transportation details, etc., and other duties as assigned by the director of global events. 10%
• Monitor event registration site (CVENT) daily. Run reports as needed to review and confirm workshop attendance numbers to leaders and/or financial reports. Must possess the ability to analyze these reports for accuracy. 15%
• Provide timely and excellent customer service for event registration and general information inquiries that come in via email or through the event portal. 20%
• Provide training to support staff, such as contractors or interns, on modifying registrations and responding to event and/or conference inquiries. Ensure that support staff always have the most updated information to respond to inquiries with correct information. 10%
• Manage the scholarship application process for the bi-annual affiliate conference. This includes responding to inquiries for applications, sending award letters, and maintaining an accurate report of scholarship amounts for reimbursements. 5%
• Manage all aspects of volunteer and corporate partner registration for the Jimmy & Rosalynn Carter Work Project (both pre-event and onsite) working closely with the host affiliate and key internal departments. 20%
• Collaborate with the director of global events and finance team on event financial processes (invoices, payments, refunds) and revenue reconciliation. 10%

Key Requirements:

• Associate degree in administrative management/event management or equivalent work experience.
• At least 5 years of experience as a meeting professional handling strategic event management from a programmatic standpoint, an administrative operational standpoint and/or volunteer operations.
• Proficient in CVENT registration software and Excel.
• Proven problem-solving acumen.
• High-level attention to detail.
• Excellent communication skills.
• Ability to multi-task and prioritize work.
• Excellent time management and organization skills.

Active support of HFHI Values & Commitments:

• Humility – We are part of something bigger than ourselves.
• Courage – We do what’s right, even when it is difficult or unpopular.
• Accountability – We take personal responsibility for Habitat’s mission.
• Safeguarding: HFHI requires that all employees take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities, and all those with whom we work. Managers at all levels have responsibilities to support and develop systems that create and maintain an environment that prevents harassment, sexual exploitation and abuse, safeguards the rights of beneficiaries and community members (especially children), and promotes the implementation of Habitat for Humanity’s code of conduct.

Preferred:

• Demonstrated ability to see projects through to timely conclusion.
• Strong interpersonal and cross-cultural competencies.
• Good project management skills working across teams and departments.

For work locations in the US, the salary range for this position is between $53,000 – $79,000 per year. The target hiring range for this position is $56,000 – $63,000 per year.
The actual salary offered for this role will be based on a variety of factors, including location, internal equity and the candidate’s qualifications and professional experience. HFHI offers a competitive, comprehensive benefits package that varies by country and typically includes vacation leave, sick leave, personal days, health insurance options, retirement plan contributions and life insurance.
APPLICATION DEADLINE: March 25th, 2024.