Corporate Claims Coordinator

Xanterra Travel Collection is a growing, exceptional group of travel and leisure businesses operating across the globe. Our properties/services combine dramatic settings and landmark buildings with exceptional service to deliver unforgettable experiences. We are inspired by our guests, our environment, and each other.  Headquartered in our beautiful new Greenwood Village, Colorado offices, we strive to create a collaborative experience and a transformational journey for our valued team members. We have a high commitment to sustainability, growth and are seeking driven, innovative individuals who value offerings in career development and professional advancement.  Our Travel Collection includes lodging, food and beverage, Windstar Cruises, short-line railroad, and adventure travel companies.  Please visit xanterra.com for more information on the company and its environmental initiatives.

We are currently seeking an Claims Coordinator to serve as the Corporate Level casualty claims administrator and subject matter expert.  The responsibilities include claims management for the organization, providing support and oversight related to claims coordination for operational locations throughout the Xanterra Travel Collection® companies. Duties also include monitoring, analyzing, and reporting on claims performance. This position is a vital member of the Environment, Health & Safety (EHS) team, working closely with risk management in the field as well as key stakeholders at the property and corporate level.  

• Serves as the Xanterra Travel Collection® subject matter expert on casualty claims management, providing consult as necessary throughout the organization.
• Provides quantitative and qualitative claim assessments as necessary and directed.
• Manages the claims intake and associated administration piece of the RMIS tool.
• Seeks consult from and provides support to the Legal Department for resolution of litigated or catastrophic claims.
• Serves as a centralized resource to operations for all Xanterra Travel Collection® casualty claims activity.
• Serves as the company contact for attorneys, adjustors and other third parties involved in the management and resolution of casualty claims.
• Works with Third Party Administrator in adjusting and reserving practices and implementation of cost containment initiatives.
• Identifies key performance indicators and directs measurement of results, to include design, analysis and distribution of key performance reports relative to claims.
• Supports and facilitates a team environment of continuous feedback and idea sharing with all team members and stakeholders.
• Provides updates as necessary and directed to the Corporate Director, Risk Management.

• A minimum of 3 years claims experience, with competency in worker compensation
• Proficient in Excel and RMIS tools
• Proficient in company sanctioned software and systems, as well as relevant use of internet
• Identify problems and apply solutions (creativity)
• Excellent communications (oral and written)
• Attention to detail
• Proficient in the English language
• Ability to work with limited direction
• Travel will be required, 20% estimated.

COMPENSATION:  The salary range for this position is $70,000.00 - $80,000.00.

BENEFITS: For full-time employees, Xanterra offers a comprehensive benefits package including:  Medical, Dental & Vision; HSA & FSA; Life & Disability; Accident, Hospital & Critical Illness; Pet Insurance; PTO and paid Holidays; 401(k) with Company Match; Employee Assistance Plan; Education Assistance; RTD-Denver transit pass for in-office employees, and Employee Discounts & Travel Deals.

EEO: Xanterra is committed to a diverse and inclusive workplace.  We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.