Control Management Director - Enterprise Control Issue Management

About this role:

Wells Fargo is seeking a Control Management Director to lead the Enterprise Control Issue Management Program team. Reporting to the Head of Central Control Programs, this leader will drive consistent and effective execution of Issue Management program across the enterprise.

In this role, you will:

• Lead the Enterprise Control Issue Management Program team by making strategic decisions to resolve highly complex issues by ensuring all processes weaknesses or gaps are identified and remediation plans are supported and acted upon

• Design and implement a fully integrated front-line governance and program management infrastructure, establishing strong risk governance practices, front line monitoring, documentation, and procedures/routines

• Manage and develop a team of multiple levels of directors and managers with focus on delivering service of moderate to high complexity for cross functional stakeholders and internal partners associated with the Issue Management and adjoining programs

• Support and execute on activities to drive the advancement of Issue Management, including analyses, insights and strategies across business lines or with an enterprise-wide impact

• Partner with key stakeholders and Veritas product team to identify system requirements to improve workflow and drive efficiency

• Partner with key stakeholders and reporting leaders to identify metric development requirements to drive performance

• Support integration of key risk programs to drive efficiency and effectiveness

• Identify opportunities for process improvement and risk control development by overseeing strategy and execution of all Issue Management front line program activities

• Interpret and develop range of policies and procedures for business functions with moderate to high complexity and risk

• Collaborate with and influence business leaders, legal, audit, and risk management partners, including more experienced leadership

• Manage allocation of people and financial resources to ensure commitments are met and aligned with strategic objectives in Business Controls functional area

• Develop and guide a culture of Business Controls talent development to meet business objectives and strategies

Required Qualifications:

• 8+ years of Risk Management or Business Controls experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• 4+ years of Management experience

Desired Qualifications:

• Control Management experience including Issue Management, control documentation, evaluation or testing

• Experience with large scale program implementations and execution

• Understanding of the Issue Management program at Wells Fargo, as well as other key risk management programs

• Substantial knowledge of Internal Control Program policy and documentation and implementation of controls

• Experience working on regulatory deliverables

• Strong interpersonal skills and the ability to effectively communicate, both written and verbally

• Demonstrated decision making and problem-solving skills

• Adaptability, especially in a fast paced environment

• Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders and regulators, to include virtual, matrixed leadership experience and the ability to effectively manage and build relationships within the business and enterprise functions

Job Expectations:

• Onsite presence is required 3 days a week at one of the posted locations

Pay Range

Benefits

Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

• 401(k) Plan
• Paid Time Off
• Parental Leave
• Critical Caregiving Leave
• Discounts and Savings
• Health Benefits
• Commuter Benefits
• Tuition Reimbursement
• Scholarships for dependent children
• Adoption Reimbursement

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.