Compliance - Administrative Support

Compliance Administrative Support

JOB PROFILE LEVEL OVERVIEW:

Highly experienced professional with broad experience and unique knowledge. Able to act independently to resolve highly complex problems. Is committed to building upon their subject matter expertise to be regarded as a leader and expert in their field. May coordinate and guide the work of others.

JOB SUMMARY

This position's primary focus is to maintain the shared email inbox and ensure accuracy of client information, services, and deliveries into the Medcom Bridge tracking system.

GENERAL DUTIES & RESPONSIBILITIES

• Maintain comprehensive knowledge of applicable service products and company policies and procedures
• Maintain Agency, Brokers, and Employers to verify all information is correct and updated.
• Maintain, update, and track document services and deliveries in compliance software.
• Process, Enter, and file documents submitted and requested in compliance software.
• Generates and provides proposals to brokers/clients.
• Ensure Renewal services are processed properly with Medcom Bridge Tracking System. Maintain, update, and track document services and deliveries in compliance software to reflect steps that have been completed by Compliance Administrative Support.
• Submit Bridge Report to Compliance Managers every Monday.
• Oversee initial correspondence and maintain tracking for Nondiscrimination Testing services.
• Follows up on Admin initiated correspondence to proceed with service.
• Direct inquiries and requests to appropriate compliance staff
• Attend Team Meetings and Trainings
• Support the business plan and goals
• May participate in business reviews to learn about customers' strategic direction as well as gain a good understanding of the products and/or services the client is offering.
• Comprehensive knowledge and understanding of ERISA, Internal Revenue Code and Regulations and their application to defined contribution retirement plans
• Comprehensive understanding of ERISA plan requirements and their application to 5500 filings
• Will have communication with customers; may have some communication with plan sponsors
• Be a subject matter expert to peers and customers
• Other related duties assigned as needed.

GENERAL KNOWLEDGE, SKILLS & ABILITIES

• Proficiency in standard office software, such as MS Office, etc.
• Knowledge of compliance requirements under ERISA
• Excellent verbal and written communication skills
• Willingly shares relevant knowledge and expertise to other resources
• Excels at working productively and independently
• Excellent analytical, problem-solving, interpersonal, team, customer service and time management skills
• Is resourceful and proactive in gathering information and sharing ideas

Please apply directly on our site: https://medcombenefits.isolvedhire.com/jobs/

What We Do

Medcom Benefit Solutions is a leading employee benefits administrator founded in 1983. We work hard for our brokers and the employers they serve to provide the most up-to-date services without ever losing the human touch. Our services include ACA Employer Reporting & Penalty Appeal Support, COBRA Premium Billing Administration, Consumer Driven Health Plan Administration, Health & Welfare Compliance, HIPAA Privacy & Security Solutions, and Government Healthcare Programs.

Working at Medcom

Medcom, a small but steadily growing company with under 100 employees, offers a unique environment where every team member can make a significant impact. In our tight-knit community, employees enjoy more direct communication with leadership, greater opportunities to contribute to our growth, and a collaborative atmosphere that fosters innovation We believe our company culture can be summed up through our three internal committees. We have the Phoenix team, a committee devoted to bringing employees together through company events, perks, and celebrations. Our Cultivate committee works not only to make Medcom a more sustainable company but also serves our local community through cleanups, tree planting, and other events. Lastly, our Outreach committee takes care of Medcom employees in need as well as our local community through efforts such as back-to-school drives, participating in the Angel Tree program, raising money for the Donna Foundation, and more. Medcom is also a proud partner with Earth Charter International, a non-profit organization focused on global sustainability education.

Our Values

As a company committed to helping people, we are also committed to cultivating a diverse and inclusive workplace where all feel safe and welcome. We hire the best experts in the business without discrimination due to race, creed, color, sex, religion, age, national origin, handicap, veteran status, marital or sexual orientation, gender identity, or gender expression status. We believe in open and honest communication among employees and encourage communication of your ideas, suggestions, and concerns.

Benefits

As an employee benefits administrator, we strive to provide the best possible benefits for our employees. We offer health insurance, dental insurance, vision insurance, life insurance, tuition reimbursement, paid time off, 401(k) retirement accounts, short and long-term disability, HSA, FSA, LPF, DCAP, and hybrid/remote work flexibility.

Employee Safety & Security

At Medcom, the security of our employees and clients is of utmost importance to us. We have strict protocols in place for the use of our equipment, building entrance, and email/internet access. Additionally, we take pride in our clean facilities, from our Ultraviolet duct lighting that eliminates dust and viruses to the plenty of supplies available to employees to keep themselves and their areas clean.